Michael Southam
Reno,Nevada
Summary
Experienced Optometric Tech with background preparing patient for appointment with optometrist to foster outstanding examination experience. Liaises with intake staff to welcome patients and promote smooth patient transitional flow from reception to exam. Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optometric Technician
Black Rock Vision Center
08.2020 - 06.2023
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Assisted optometrists in providing accurate diagnoses through precise measurements using specialized equipment.
- Enhanced patient satisfaction by managing appointment scheduling and ensuring efficient office flow.
- Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
- Streamlined administrative processes by accurately maintaining patient records and insurance information.
- Facilitated smooth communication between patients and optometrists, acting as a liaison for any concerns or questions.
- Increased overall efficiency within the practice by assisting in inventory management and ordering supplies as needed.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Education
High School Diploma -
Reno High School
Reno, NV06.2023
Skills
- Supply Restocking
- Customer Education
- Practice Management Software
- Patient Testing
- Paperwork Management
- Inventory Management
- Work Order Preparation
- Patient Recordkeeping
- Time Management
- Medical Terminology Proficiency
Accomplishments
Awarded Eagle Scout
Certification
Wilderness First Aid Certified
Languages
Portuguese
Limited Working
French
Elementary
Affiliations
- Camping
- Hunting
- Brazilian Jiu Jitsu
- Kickboxing
- Weight Training
- Reading Philosophy, Psychology, and various other topics
Timeline
Optometric Technician
Black Rock Vision Center
08.2020 - 06.2023
High School Diploma -
Reno High School
Wilderness First Aid Certified
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