Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Stevens

Colorado Springs,CO

Summary

Dedicated public service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Bayhost

Topgolf
05.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Server

Two Brothers Artisan Brewing
06.2021 - 01.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Delivery Driver

Giordanos
08.2019 - 06.2021
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Grocery Bagger

Marianos
06.2016 - 07.2018
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Removed trash, swept and mopped floors for professional appearance.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.

Education

Associate of Science - Forensic Science

College of DuPage
Glen Ellyn, IL

Forensic Science

Central Michigan University
Mount Pleasant, MI

Forensic Science

University of Colorado At Colorado Springs
Colorado Springs, CO
05.2024

Skills

  • Active Listening
  • Decision-Making
  • Flexible and Adaptable
  • Excellent Communication
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Organization and Time Management

Timeline

Bayhost

Topgolf
05.2022 - Current

Server

Two Brothers Artisan Brewing
06.2021 - 01.2022

Delivery Driver

Giordanos
08.2019 - 06.2021

Grocery Bagger

Marianos
06.2016 - 07.2018

Associate of Science - Forensic Science

College of DuPage

Forensic Science

Central Michigan University

Forensic Science

University of Colorado At Colorado Springs

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Michael Stevens