Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
IT Support Specialist
Town of Estes Park
Estes Park
09.2022 - 12.2023
I administered Electronic Access for the Town of Estes Park
This includes assigning access to the needed doors using SMS and Allegion software and providing the proximity card/fob to the assigned user
I also set time frames that users can access doors and program times for doors that are open to the public
I also administered several other software’s used by the Town of Estes Park as well as provided IT support for both hardware and software used by all employees.
Corrections Officer
Las Vegas Metropolitan Police Department (LVMPD)
Las Vegas
02.2002 - 07.2022
During my career in law enforcement, I worked in many different sections giving me a vast amount of knowledge, skills, and abilities
I have worked as a project manager, subject matter expert, supervised contract employees and work crews, researched and wrote new policies, conducted audits, completed safety and sanitation inspections, created an inmate reentry program, oversaw facility movement and emergency dispatch, written technical reports, learned and instructed others on computer applications, networked with community partners, and created new department Microsoft Word forms
I have been a safety liaison, accreditation liaison, fugitive liaison, and the information technology liaison
I have extensive training and experience in conflict resolution and interpersonal communication
I excel at working in a team environment and independently.
Education
Bachelor of Science - Environmental Science
American Public University System
Associate of Science - General Studies
Brigham Young University Idaho
Skills
Technical Writing
Interpersonal Communication
Conflict Resolution
Information Technology
Time Management
Multitasking
Critical Thinking
Relationship Building
Customer Service
Organized
Attentive
User Training
Software Installation
Volunteer Experience
Nevada Department of Wildlife, Hunter Education Instructor
Nevada State Historic Preservation Office, Site Steward
Sloan Canyon National Conservation Area, Trail Monitor