Michael Sullivan
South Hill,VA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Maintains vast knowledge of emergency medical procedures and protocols with strong background in CPR and first aid. Fast-acting provides quality care to patients in critical medical situations. Demonstrated ability to remain calm, composed and focused in emergency situations. Experienced Infantryman highly trained in combat operations and tactics. Extensive proficiency leading small units in battlefield training conditions. Dedicated to completing all tasks with excellence.
Overview
3
3
years of professional experience
Work History
Associate
Home Depot
02.2024 - 04.2024
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Infantryman
United States Army
08.2023 - 02.2024
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Trained in use of tear gas, passive ordnance, and explosives.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
EMS Personnel
Salem Rescue Squad
09.2021 - 08.2023
- Maintained high standards of patient care by enforcing strict adherence to protocols and guidelines.
- Devised innovative solutions to complex challenges faced by the department, improving overall efficiency without compromising quality of service delivery.
- Monitored medical and emotional needs of victims of acute illness or injury with goal of reducing mortality and morbidity.
- Recognized medical emergencies and made reasonable and acceptable differential diagnoses.
- Developed a strong teamwork culture within the department, fostering mutual support and collaboration among crew members.
Education
High School Diploma -
Salem High School
Salem, VA06.2023
Skills
- Customer Service
- Customer interaction
- Workplace Safety
- Mass Casualty Incidents
- Emergency medical response
- Volunteer Recruitment
- CPR/AED
- First Aid
- Time Management
- Friendly, Positive Attitude
- Attention to Detail
- Maintenance and repairs
Timeline
Associate
Home Depot
02.2024 - 04.2024
Infantryman
United States Army
08.2023 - 02.2024
EMS Personnel
Salem Rescue Squad
09.2021 - 08.2023
High School Diploma -
Salem High School