Michael Swenson
Summary
Experienced Bar and Restaurant Manager skilled in optimizing daily operations, staff management, budgeting, and inventory control. Focused on enhancing customer satisfaction and driving revenue growth through improved operational efficiency and team performance. Demonstrates effective leadership and strategic planning to elevate business success.
Overview
7
7
years of professional experience
17
17
years of post-secondary education
Work History
Bar and Restaurant Manager
The Country Gym Bar and Grill
Milton, FL
05.2025 - Current
- Managed daily operations of bar and restaurant, ensuring seamless service and customer satisfaction.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Trained staff in customer service and food safety procedures.
- Handled customer inquiries and resolved complaints, enhancing guest experience and loyalty.
- Developed weekly staff schedules to optimize workforce efficiency.
- Oversaw inventory management and procurement of supplies, maintaining optimal stock levels.
- Monitored inventory levels and placed orders with vendors as needed.
- Reviewed monthly financial statements to monitor budget allocations.
Bartender
The Country Gym Bar and Grill
Gulf Breeze, Florida
04.2023 - 05.2025
- Prepared and served a variety of beverages to patrons.
- Guided customers in menu selections and provided tailored drink recommendations to enhance their experience.
- Oversaw cash register operations, processed payments accurately, and ensured balanced cash drawer at end of shifts.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Onboarded and trained new bartenders on operational procedures and customer service techniques to ensure service consistency.
- Performed opening and closing duties including restocking supplies.
Closing Coordinator
Adam’s Homes
Gulf Breeze, FL
01.2021 - 01.2022
- Coordinated closing documents for home purchases and sales transactions.
- Coordinated closing timelines to ensure all deadlines were consistently met.
- Reviewed contracts and agreements for compliance and accuracy.
- Verified that all fees associated with the loan were correctly calculated and paid out at closing.
- Facilitated effective communication with buyers, sellers, and agents to ensure seamless closings.
- Cultivated relationships with title companies to streamline transaction processes.
- Prepared final settlement statements for buyers, sellers, and lenders.
- Assisted customers in understanding all aspects of the closing process including costs involved.
Admissions Coordinator
Twelve Oaks
Navarre, Florida
01.2019 - 01.2021
- Collaborated with faculty to assess applicant qualifications and align them with program needs.
- Communicated admission requirements and processes to applicants via email and phone.
- Trained new staff on admissions procedures and software systems used at Twelve Oaks.
- Reviewed application materials to ensure compliance with institutional standards and policies.
- Resolved admission process issues promptly to ensure smooth applicant experiences.
- Maintained accurate records of admissions data and statistics.
- Helped patients with admissions process and adhered to state and federal laws.
- Compiled reports for senior management on admissions trends and outcomes to inform decision-making.
Education
Associate of Arts - General Studies
Pensacola State College
Pensacola, FL 08.2009 - 05.2026
Navarre High School
Navarre, FloridaSkills
- Restaurant operations management
- POS systems proficiency
- Inventory control
- Financial reporting
- Event coordination
- Staff training
- Staff development
- Customer service best practices
- Time management
- Supervisory skills
- Adaptable
- Customer service
Timeline
Bar and Restaurant Manager
The Country Gym Bar and Grill
05.2025 - Current
Bartender
The Country Gym Bar and Grill
04.2023 - 05.2025
Closing Coordinator
Adam’s Homes
01.2021 - 01.2022
Admissions Coordinator
Twelve Oaks
01.2019 - 01.2021
Associate of Arts - General Studies
Pensacola State College
08.2009 - 05.2026
Navarre High School