Summary
Overview
Work History
Skills
Software
Additional Information
Timeline
Generic

Michael Sylvester

Systems/Data Analyst
Hinsdale,IL

Summary

Systems Analyst skilled in engaging with stakeholders of all levels to facilitate requirements gathering and document as-is and to-be processes. Experienced in design, user acceptance testing (UAT), defect resolution and implementation of technical solutions. Over 7 years working with Python and SQL Databases. Strong understanding of diverse business intelligence methodologies to improve workflow, productivity and reliability. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

7
7
years of professional experience

Work History

Systems Analyst

Tukaiz
Franklin Park, IL
02.2020 - Current
  • Researched and adopted new technologies to add value to existing offerings.
  • Developed diagrams to describe and lay out logical operational steps.
  • Improved systems with addition of new features and infrastructure.
  • Reduced manual data entry time by 70% by introducing automation using Python and Excel based solutions.
  • Established specifications and coordinated production with software programmers.
  • Defined and documented scope of projects for distribution to team.
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.

Business Analyst

Anixter Inc.
Glenview, IL
12.2017 - 02.2020
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Created new process and Microsoft Access application to reduce maintenance time for monthly international tax review by 50%.
  • Developed and delivered business information solutions.
  • Gathered, defined and refined requirements, led project design and oversaw implementation.
  • Designed data models for complex analysis needs.
  • Identified issues, analyzed information and provided solutions to problems.
  • Ad-hoc reporting to support special requests as needed.

Indirect Tax Analyst

Anixter Inc.
Glenview, IL
03.2016 - 12.2017
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Reviewed over 250 Indirect Tax exemption certificates per week as part of ongoing audit defense strategy
  • Met with taxpayers and State Government representatives to address and resolve concerns.
  • Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
  • Worked with customers to understand needs and provide excellent service.
  • Identified issues, analyzed information and provided solutions to problems.

Data Entry Specialist

Anixter Inc.
Glenview, IL
12.2014 - 03.2016
  • Compiled data and reviewed information for accuracy prior to input.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Sorted documents and maintained organized filing process.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
  • Obtained scanned records and uploaded into database.

Skills

    Technical Writing

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Software

Python

Pandas

Microsoft Excel

SQL (MS-SQL, MySQL, IBM DB2)

XML/JSON

Power BI

Linux Administration

Additional Information

Eagle Scout

Timeline

Systems Analyst

Tukaiz
02.2020 - Current

Business Analyst

Anixter Inc.
12.2017 - 02.2020

Indirect Tax Analyst

Anixter Inc.
03.2016 - 12.2017

Data Entry Specialist

Anixter Inc.
12.2014 - 03.2016

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Michael SylvesterSystems/Data Analyst