Michael Talton
Parma,OH
Summary
Accomplished Supervisor with a proven track record enhancing team productivity and customer satisfaction through effective leadership and problem-solving skills. Expert in staff training and performance improvement, I excel in fostering teamwork and collaboration. My approach has consistently resulted in streamlined operations and positive work environments.
Overview
6
6
years of professional experience
Work History
Team Leader
True Value Distribution Center
12.2022 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Outbound Supervisor
Cleveland Cold Storage
02.2022 - 10.2022
- Enhanced communication between team members, fostering a collaborative work environment that encouraged information sharing and problemsolving.
- Analyzed operational metrics regularly, identifying areas for improvement within the outbound process and implementing necessary changes accordingly.
- Managed employee schedules, ensuring adequate staffing levels to meet demand while minimizing labor costs.
- Ensured compliance with industry regulations regarding shipment labels, manifests, customs declarations for international shipments.
- Motivated employees by setting clear expectations, providing regular feedback, and recognizing outstanding achievements through reward programs or promotions as appropriate.
- Maintained accurate shipping documentation, streamlining outbound operations to avoid delays or errors in deliveries.
Supervisor
Lineage Logistics
01.2021 - 02.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Shift Supervisor/Dock Coordinator
Great Lakes Cold Storage
08.2018 - 01.2021
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Conducted routine inspections to check quality and compliance with established specifications.
- Applied security, safety, and loss prevention strategies during shifts.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
Education
High School Diploma -
John F. Kennedy High School
Cleveland, OH06.2003
Skills
- Problem-Solving
- Teamwork and Collaboration
- Team motivation
- Staff Training
- People Management
- Team Supervision
- Work Planning and Prioritization
- Coaching and Mentoring
- Documentation And Reporting
- Performance Improvement
- Complex Problem-Solving
- Overseeing Daily Activities
Timeline
Team Leader
True Value Distribution Center
12.2022 - Current
Outbound Supervisor
Cleveland Cold Storage
02.2022 - 10.2022
Supervisor
Lineage Logistics
01.2021 - 02.2022
Shift Supervisor/Dock Coordinator
Great Lakes Cold Storage
08.2018 - 01.2021
High School Diploma -
John F. Kennedy High School