Summary
Overview
Work History
Education
Skills
Timeline
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Michael Taylor

Saint Pauls,NC

Summary

Dynamic business owner with a proven track record at Taylor & Tibbs Lawn Care, excelling in customer relations and business operations. Enhanced client satisfaction through exceptional service and effective decision-making. Skilled in budgeting and relationship building, driving repeat business and referrals while ensuring operational efficiency.

Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.

Overview

27
27
years of professional experience

Work History

Owner

Taylor & Tibbs Lawn Care
01.2018 - 02.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, and financial reporting.
  • Consulted with customers to assess needs and propose optimal solutions.

Blending Operator

Carolina Mills
06.1996 - 12.2003
  • Participated in regular team meetings to discuss progress updates, challenges faced, and opportunities for improvement within the blending operations area.
  • Contributed to the successful completion of internal and external audits by maintaining an organized workspace and demonstrating a thorough understanding of blending operations procedures.
  • Accurately documented all pertinent information related to blending processes, including batch records, equipment logs, and deviation reports, ensuring data integrity and regulatory compliance.
  • Reduced waste by closely monitoring raw materials usage and adjusting blending ratios accordingly.

Education

No Degree - HVAC

NCAAP
Butner, NC

High School Diploma -

Red Springs High School
Red Springs, NC
06-1995

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business planning
  • Customer service
  • Decision-making
  • Teamwork and collaboration
  • Scheduling
  • Goal setting

Timeline

Owner

Taylor & Tibbs Lawn Care
01.2018 - 02.2023

Blending Operator

Carolina Mills
06.1996 - 12.2003

No Degree - HVAC

NCAAP

High School Diploma -

Red Springs High School

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Michael Taylor