Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Teevens

Pembroke,MA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Skechers
Pembroke, MA
05.2022 - 08.2022
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Increased sales and customer satisfaction through personalized servicing.

E-Commerce Personal Shopper

Roach Brothers
Marshfield, MA
01.2019 - 06.2019
  • Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
  • Received and stocked merchandise to the general sales floor and e-commerce-specific shopping areas, complying with prescribed organization and planning policies.
  • Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.

Stocker Associate

Dicks Sporing Goods
Hanover, MA
02.2019 - 05.2019
  • Collaborated with the backroom and receiving team, working shifts to support inventory fulfillment goals.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

Assembly Line Worker

Ritchie Navigation
Pembroke, MA
10.2015 - 05.2018
  • Completed durable compass assemblies and subassemblies with hand and power tools.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Sampled and tested final products to check conformance with production tolerances.

Cashier

Ace Hardware
Pembroke, MA
02.2015 - 06.2015
  • Helped customers complete purchases, locate items and join reward programs.
  • Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
  • Collected and authorized payments of guests.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Transferred - Management Information Systems

University of New Hampshire
Durham, NH

In Progress - Management Information Systems

University of Massachusetts - Boston
Boston, MA
05.2023

High School Diploma -

Pembroke High School
Pembroke, MA
05.2018

Skills

  • Customer Needs Assessment
  • Ability to Lift 40 Pounds
  • Excellent Written and Verbal Communication
  • Responsive Web Design
  • Computer Literacy
  • Organization and Planning Skills

Timeline

Retail Sales Associate

Skechers
05.2022 - 08.2022

Stocker Associate

Dicks Sporing Goods
02.2019 - 05.2019

E-Commerce Personal Shopper

Roach Brothers
01.2019 - 06.2019

Assembly Line Worker

Ritchie Navigation
10.2015 - 05.2018

Cashier

Ace Hardware
02.2015 - 06.2015

Transferred - Management Information Systems

University of New Hampshire

In Progress - Management Information Systems

University of Massachusetts - Boston

High School Diploma -

Pembroke High School
Michael Teevens