Michael Theil
Muskegon,MI
Summary
My objective is to further my career and become a valued and respected employee. I look forward to helping the great citizens of Michigan wherever my career may take me.
Overview
14
14
years of professional experience
Work History
Services specialist
michigan dept. of health and human services
07.2018 - Current
- Utilize child welfare practice skills to ensure children are protected from abuse and neglect
- When child abuse or neglect is indicated, specialists work closely with families and the legal system toward a goal of reunification, independent living, or other permanent living situation.
Correctional officer
michigan dept. of corrections
03.2016 - 07.2018
- Provide safety and security
- Oversee and participate in the custody, security, and treatment of prisoners in correctional facilities
- Maintain security of the institution and controlling movement into, out of and within the institution in accordance with established department methods and procedures.
Sales asociate
E&A Grocery
11.2015 - 03.2016
- Provided excellent customer service and handled cash or credit transactions
- Also required to stock shelves and clean as needed.
correctional officer
washington state dept. of corrections
02.2014 - 11.2015
- Provide safety and security
- Oversee and participate in the custody, security, and treatment of prisoners in correctional facilities
- Maintain security of the institution and controlling movement into, out of and within the institution in accordance with established department methods and procedures.
certified swing manager
Mcdonalds corporation
04.2010 - 02.2014
- Run a multi-million-dollar store
- Provide instructions and directions to a crew of two to twenty-two staff at any given time
- Handle large amounts of cash that can exceed $3,000
- Handle customer complaints and disputes in an orderly and timely fashion according to McDonald’s policy
- Help train new employees through the designated training program.
Education
Master of Science - Curriculum And Instruction
Concordia University of Ann Arbor
Ann Arbor, MIMaster of Public Administration -
University of Texas of Permian Basin
05.2023
Bachelor of Arts - Criminal Justice
Washington State University
12.2017
Skills
- Problem solving and decision-making skills
- Professional Demeanor
- Interpersonal Skills
- Written and verbal communication
- Time management
- Family Support
- Records Management
- Cultural Competency
- Effective Communication
Activities
My passion is to teach people new skills and how to be more productive. I am a very active person that loves the outdoors and doing everything that I can to help people better themselves. I do my best to become the best at what I do.
References
References available upon request.
Timeline
Services specialist
michigan dept. of health and human services
07.2018 - Current
Correctional officer
michigan dept. of corrections
03.2016 - 07.2018
Sales asociate
E&A Grocery
11.2015 - 03.2016
correctional officer
washington state dept. of corrections
02.2014 - 11.2015
certified swing manager
Mcdonalds corporation
04.2010 - 02.2014
Master of Science - Curriculum And Instruction
Concordia University of Ann Arbor
Master of Public Administration -
University of Texas of Permian Basin
Bachelor of Arts - Criminal Justice
Washington State University
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