Michael Thomas
Parker,CO
Summary
Personable Grocery Clerk offering 3 years of experience in front-end and backroom store activities. Demonstrated skill with POS operations, relating to stocking, loading and receiving products and deliveries. Committed to learning new roles and processes to support various departments and service initiatives.
Overview
9
9
years of professional experience
Work History
Grocery Clerk
King Soopers Marketplace
Parker, CO
07.2020 - Current
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Crew Member
McDonald's
Parker, CO
01.2020 - 07.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Manager
Freddy's Frozen Custard & Steakburgers
Parker, CO
02.2019 - 12.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant Store Manager
Loaf N Jug
Parker, CO
03.2017 - 01.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Manager
Wendy's
Parker, CO
10.2015 - 03.2017
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant Store Manager
Noodles & Company
Denver, CO
03.2013 - 10.2015
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Education
Associate of Arts - Business Administration And Management
Community College of Denver
Denver, CO05.2024
High School Diploma -
Greeley Central High School
Greeley, CO05.2003
Skills
- Customer Service
- Gift Wrapping
- Food Safety Understanding
- Seasonal Displays
- Skid Breakdown
- Heavy Lifting
- Grocery Standards
- Merchandise Stocking
- Sweeping and Mopping
- Merchandise Organization
- Price Checking
- Unloading Deliveries
Timeline
Grocery Clerk
King Soopers Marketplace
07.2020 - Current
Crew Member
McDonald's
01.2020 - 07.2020
Manager
Freddy's Frozen Custard & Steakburgers
02.2019 - 12.2019
Assistant Store Manager
Loaf N Jug
03.2017 - 01.2019
Manager
Wendy's
10.2015 - 03.2017
Assistant Store Manager
Noodles & Company
03.2013 - 10.2015
Associate of Arts - Business Administration And Management
Community College of Denver
High School Diploma -
Greeley Central High School
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