Michael Thomas
Infinite Recovery
Austin
1
Certification
21
years of professional experience
Licensed Security Officer with extensive experience in security operations, access control, emergency response, incident reporting, and conflict de-escalation. United States Marine Corps veteran with a strong background protecting people, property, and facilities while maintaining professionalism and situational awareness. Experienced supervising security teams, conducting patrols, responding to critical incidents, enforcing policies, and coordinating with law enforcement and emergency responders.
Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.
Work History
Behavioral Health Technician
5 Months- Provided direct care and support to individuals with behavioral health challenges.
- Assisted in developing and implementing personalized treatment plans for clients.
- Monitored patient behavior and reported observations to the treatment team.
- Facilitated group therapy sessions, encouraging participation and engagement.
- Maintained a safe and therapeutic environment for clients during recovery processes.
- Collaborated with multidisciplinary teams to enhance client care strategies.
- Trained new staff on best practices for patient interactions and safety protocols.
- Advocated for client needs, promoting their rights within the treatment framework.
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
LCDC Intern Counselor
9 Months- Maintained a safe environment while supporting individuals in a behavioral health setting.
- Monitored behavior and identified potential safety concerns or crisis situations.
- Responded to escalating situations using de-escalation techniques.
- Completed documentation and incident-related records according to policy.
Mental Health Technician
1 Year 7 Months- Maintained facility safety and security for clients, visitors, and staff.
- De-escalated challenging behavior and documented incidents.
- Enforced facility rules, policies, and emergency procedures.
Security Officer / Site Captain
10 Months- Supervised daily security operations and security personnel.
- Conducted patrols, inspections, access control, and security assessments.
- Responded to alarms, disturbances, and emergencies.
- Prepared incident reports, shift logs, and operational documentation.
- Coordinated with law enforcement and emergency responders when required.
Security Officer
9 Months- Conducted foot and vehicle patrols.
- Controlled access and verified identification.
- Responded to alarms, emergencies, and disturbances.
- Prepared daily activity and incident reports.
Firefighter
1 Year 2 Months- Responded to fires, rescues, medical incidents, and hazardous situations.
- Conducted safety inspections and emergency response operations.
- Operated emergency equipment and completed reports.
Service Member, Rank E-4
5 Years- Maintained operational readiness and adherence to security procedures.
- Protected personnel and assets while following military protocols.
- Demonstrated leadership, accountability, and teamwork under pressure.
Education
Bachelor of Science (B.S) - Psychology
Associate of Applied Science - Addiction Counseling
Patient Care Technician Program
High School
Skills
Licensed Security Operations
Access Control & Visitor Management
Patrol & Surveillance
Incident & Activity Reporting
Emergency Response Procedures
Crisis Intervention & De-escalation
Threat Identification & Risk Assessment
Fire & Life Safety Procedures
Law Enforcement Coordination
Team Leadership & Training
Policy Enforcement
Active listening
Conflict de-escalation
Documentation skills
Certification
- Texas Security License (Licensed Security Officer)
- Basic Life Support (BLS) Certification
- Patient Care Technician Certification
- Licensed Chemical Dependency Counselor Intern
- Addiction Counseling Education/Training
Timeline
Behavioral Health Technician
Infinite Recovery
01.2026 - CurrentRead More
LCDC Intern Counselor
Sage Rehab and Recovery
08.2023 - 05.2024Read More
Mental Health Technician
Sunrise Rehab and Recovery
01.2021 - 08.2022Read More
Security Officer / Site Captain
AlliedBarton Security Services
03.2013 - 01.2014Read More
Security Officer
Critical Intervention Services
01.2012 - 10.2012Read More
Firefighter
Lyons Fire Department
08.2010 - 10.2011Read More
Service Member, Rank E-4
United States Marine Corps
05.2005 - 05.2010Read More
Toombs County High School
High School
Read More
Florida Technical College
Patient Care Technician Program
Read More
Austin Community College
Associate of Applied Science from Addiction Counseling
Read More
Texas State University
Bachelor of Science (B.S) from Psychology
Read More