Michael Thompson
West Grove,PA
Summary
Dynamic entrepreneur and skilled Flooring Installer with a proven track record at Thompson Flooring LLC, enhancing customer satisfaction through exceptional service and efficient business processes. Excelled in small business operations and relationship building, significantly increasing repeat business. Expert in scheduling and team leadership, consistently delivering results beyond expectations.
Overview
12
12
years of professional experience
Work History
Owner
Thompson Flooring LLC
Bethlehem, PA
06.2016 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Flooring Installer
Spectrum Of Floors
Easton, PA
02.2013 - 06.2016
Education
Diploma -
Kennett High School
Kennett Square, PA06.2009
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Decision-Making
- Team Leadership
- Scheduling
- Flooring Installer
Timeline
Owner
Thompson Flooring LLC
06.2016 - Current
Flooring Installer
Spectrum Of Floors
02.2013 - 06.2016
Diploma -
Kennett High School