Michael Thompson
Atlanta,GA
Summary
Seeking fulltime employment as a Class B driver or in the warehouse industry. Authorized to work in the US for any employer Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 10 years of experience in Bus Driver roles. Qualified Bus Driver aiming to fulfill supervisor role. Well-versed in maintaining efficient route times while retaining diligent focus on safety. Solid foundation of knowledge and experience, mastery of DOT regulations and safety protocols. Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Professional Bus Operator
Delta Global Services-Contracting Spirit Airlines
10.2021 - Current
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Followed schedules precisely to completely daily routes.
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
Professional Bus Operator
MARTA
01.2021 - 09.2021
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
- Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
- Followed schedules precisely to completely daily routes.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
- Protected passengers from harm and bus from excess damage by complying with traffic regulations.
Bus Driver
Atlanta Public Schools
12.2018 - 06.2021
- Perform pre-trip and post-trip inspections of assigned vehicle; set correct destination and route signs
- Operate various types of vehicles safely in all types of weather and traffic conditions according to printed passenger schedules
- Report all accidents incidents or unusual occurrences to dispatch office immediately; submit written reports on unusual occurrences as required
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
Independent Contractor
Ashley Furniture
12.2017 - 12.2018
- Drive delivery truck to customer's homes and Ashley Furniture distribution centers
- Coordinate crews to increase efficiency and maximize productivity
- Guarantee structural and visual integrity of all finished projects
- Execute recycle program by sourcing buyers for unwanted furniture and cabinetry, decreasing cost of overhead expenses
Supervisor
MV Transportation
01.2017 - 12.2017
- Transport clients to appointments
- Performed daily maintenance and excellent driving safety
- Reconfigure bus route when new stops are added
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Identified individual employee's unique work styles and adapted management methods.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Provided supportive link between external customers and internal operations.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
School Bus Driver
Washoe County School District
06.2015 - 06.2017
- Transport students to school and home making two round trips daily; provide transportation services for school field trips
- Reconfigure bus route when new stops are added or removed from schedule
Delivery Driver/Warehouse Associate Team Lead
Mor Furniture For Less
03.2013 - 06.2016
- Load and unload furniture into truck for delivery
- Furniture repair and build furniture
- Maintain a clean work area especially on the floor, make sure product is neat and clean
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
- Picked and packed order items.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Greeted customers and directed to requested products.
- Followed orders precisely for correct items, sizes and quantities.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
- Stocked designated items on shelves, end caps and displays.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept corporate departments and customers updated on critical shipments.
- Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Education
Licensed Massage Therapist (LMT) - Massage Therapy
Atlanta School of Massage
Atlanta, GA09.2023
GED -
Douglass High School
Atlanta, GA05.2008
Skills
- Customer Experience
- Motorcoach and Bus Operation
- Automatic Transmissions
- DOT Rules
- GPS and Route Planning
- Customer Relationships
- Customer Satisfaction
- Critical Thinking
- Conflict Resolution Techniques
- Safety Awareness
- Hiring and Training
- Train Employees
Additional Information
- ARRAY DATA STEWARDSHIP SYSTEM (Less than 1 year), CDL B, Class B, Flatbed, OTR, Otr Driver, Cdl Driver, Additional Information KNOWLEDGE, SKILLS, AND COMPENTENCIES , Class B Commercial Driver License obtained in 2015 CDL Endorsements including Passenger, School Bus, and Air Brakes Clean Driving Record 5 years of Forklift Experience including Sit up, Stand Up, Reach and Cherry Picker Customer Oriented and Team Player
Timeline
Professional Bus Operator
Delta Global Services-Contracting Spirit Airlines
10.2021 - Current
Professional Bus Operator
MARTA
01.2021 - 09.2021
Bus Driver
Atlanta Public Schools
12.2018 - 06.2021
Independent Contractor
Ashley Furniture
12.2017 - 12.2018
Supervisor
MV Transportation
01.2017 - 12.2017
School Bus Driver
Washoe County School District
06.2015 - 06.2017
Delivery Driver/Warehouse Associate Team Lead
Mor Furniture For Less
03.2013 - 06.2016
Licensed Massage Therapist (LMT) - Massage Therapy
Atlanta School of Massage
GED -
Douglass High School
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