Michael Timm
Milwaukee,WI
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Industrial Director
Nova Medical Centers
03.2024 - Current
- Conducted B2B sales within the occupational health space, while educating HR managers and decision makers through in-person orientations.
- Enhanced company compliance with OSHA regulations through the development and implementation of tailored safety programs.
- Helped reduce workplace accidents by providing comprehensive training on proper safety procedures for both new hires and existing staff members of clients.
- Enhanced customer satisfaction with prompt issue resolution through effective CRM management.
- Enhanced customer relations through attentive listening and promptly addressing inquiries during calls.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Contributed to team sales goals by persistently reaching out to potential clients and setting appointments with qualified leads.
- Built rapport with prospects, leading to a higher rate of successful follow-up conversations and closed deals.
- Implemented CRM software for better organization and tracking of leads, resulting in improved lead conversion rates.
HEAD OF SALES
Betsy Timm Designs LLC
01.2014 - 01.2024
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Negotiated more favorable rates and delivery times with vendors.
SALES REPRESENTATIVE
Weimer Bearing & Transmission, Inc
02.2017 - 09.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Dietary Aide/Room Attendant
Froedtert Hospital
04.2011 - 08.2014
- Served meals to residents in accordance with established schedules and dietary procedures.
- Screened and monitored for change in nutrition risk status in hospitalized patients.
- Monitored and evaluated patient progress, documenting results.
- Obtained and evaluated dietary histories of individuals to plan nutritional programs.
- Participated in medical staff meetings and other committees related to nutrition care.
- Provided in-depth information on nutritional care to maximize health.
SALES REPRESENTATIVE
Vector Marketing
03.2011 - 04.2014
- Managed customer accounts to secure customer satisfaction and repeat business.
- Door To Door Sales selling CutCo Knives
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Recommended complementary purchases to customers, increasing revenue.
Education
Associate of Applied Business - Business
Southern New Hampshire University
Hooksett, NH03.2020
Skills
- Time Management
- Sales Territory Growth
- Marketing Sales
- Key Account Management
- B to B Sales
- Time and Deadline Management
- Cold Calling
- Business Development and Planning
- Sales Management
- Lead Generation
Certification
SalesForce Consultant
HubSpot Inbound Marketing
Project Management Professional (PMP)
OSHA 30-Hour
Certified Professional SalesPerson (CPSP)- NASP
Certified Professional Sales Leader (CPSL)- NASP
SAS Certified Statistical Business Analyst - SAS
CNPR Pharmaceutical Sales Program- NAPSRx
Advanced Data Analytics- Google Certifications
Business Intelligence Professional- Google Certifications
Timeline
Industrial Director
Nova Medical Centers
03.2024 - Current
SALES REPRESENTATIVE
Weimer Bearing & Transmission, Inc
02.2017 - 09.2019
HEAD OF SALES
Betsy Timm Designs LLC
01.2014 - 01.2024
Dietary Aide/Room Attendant
Froedtert Hospital
04.2011 - 08.2014
SALES REPRESENTATIVE
Vector Marketing
03.2011 - 04.2014
Associate of Applied Business - Business
Southern New Hampshire University
SalesForce Consultant
HubSpot Inbound Marketing
Project Management Professional (PMP)
OSHA 30-Hour
Certified Professional SalesPerson (CPSP)- NASP
Certified Professional Sales Leader (CPSL)- NASP
SAS Certified Statistical Business Analyst - SAS
CNPR Pharmaceutical Sales Program- NAPSRx
Advanced Data Analytics- Google Certifications
Business Intelligence Professional- Google Certifications
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