Michael Torres
New York,NY
Summary
Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel within a company.
Overview
10
10
years of professional experience
Work History
Payroll Assistant
Plexus
01.2025 - 05.2025
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
- Processed new hire paperwork and documents.
- Assist with inputting and sending invoices using Intuit Quickbooks
Security
ACE Head Start
06.2021 - 08.2024
- Greeted visitors professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises by foot.
- Checked and verified photo identification prior to granting facility access.
- Escorted children to the appropriate classroom
Maintenance /Laundry Attendant
ACE Head Start
09.2021 - 03.2022
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
- Collected soiled linens and clothing and pretreated stains.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Build furniture for classrooms
- Decorate for seasonal holidays , removed decorations and stow away properly for the following year.
- Improve the over all look of the classroom, library and offices by painting, sweeping, mopping and polishing wood.
- Remove the garbage and large waste items as in furniture from the building.
Front Desk
Moxy Times Square
03.2019 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees and payments.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Promoted local entertainment and sporting events and offered details to assist patrons.
- Assist patrons with help getting a cab and/or give directions to the nearest train or bus station.
- Cover for cleaning crew or bell boys.
- Start interacting quick games with Patrons in the Lobby.
- Offer Moxy coins for complimentary drinks at the bar.
- Translate basic Spanish when needed.
Billing Assistant
DermgroupNYC
01.2015 - 03.2020
- Produced and mailed invoices, payment reminders and financial notices.
- Received, sorted and distributed incoming mail.
- Contacted customers to update address for pending invoices.
Education
Career Connections
Henkels & McCoy
QueensHigh School Diploma -
Lower Eastside Preparatory High School
New York 06.2009
Skills
- Fast learner with the ability to multi-task
- Basic understanding of Spanish
Hobbies
Create sports podcast. Play and watch baseball, football, basketball. I love to create music. I enjoy cooking.
Community Service
Participate in adopt a Senior Program for one (1) year during high school.
U.S. Marine Corp pully
Timeline
Payroll Assistant
Plexus
01.2025 - 05.2025
Maintenance /Laundry Attendant
ACE Head Start
09.2021 - 03.2022
Security
ACE Head Start
06.2021 - 08.2024
Front Desk
Moxy Times Square
03.2019 - 03.2020
Billing Assistant
DermgroupNYC
01.2015 - 03.2020
Career Connections
Henkels & McCoy
High School Diploma -
Lower Eastside Preparatory High School
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