Summary
Overview
Work History
Education
Skills
Flight Hours
Certification
Timeline
Generic
Michael Trejo

Michael Trejo

Naples

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills in aviation.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Lead Bartender

Ritz-Carlton
Naples
10.2003 - Current
  • Lead beverage operations, manages inventory worth $100K+, trains staff on mixology standards while ensuring premium guest
    service at luxury property.
  • Developed a signature cocktail menu, implemented bar practices for optimal operations, and mentors junior staff while maintaining the Ritz-Carlton's service excellence.
  • Maintains strict quality standards, oversees bar hygiene protocols, and ensures compliance with alcohol service regulations..
  • Delivers exceptional customer service, fostering positive guest experiences.

US Army

15T Blackhawk Mechanic
Fort Eustis
05.2001 - 07.2003
  • Performed routine maintenance on engines and rotor assemblies to maintain performance.
  • Documented maintenance activities in compliance with military standards and procedures.
  • Collaborated with flight crews to prepare helicopters for operational readiness.

Golf Staff Manager

Grey Oaks Country Club
Naples
07.1998 - 04.2001
  • Led the golf operations team of 25 staff members, implemented a strategic scheduling system, supervised staff training, and fostered team development.
  • Streamlined tournament operations and membership services, reducing operational costs while maintaining premium service standards.
  • Managed daily golf operations, coordinated tournaments, maintained pristine course standards.
  • Built strong relationships with members and staff, enhanced member satisfaction through service excellence, and created a positive club atmosphere.

Civilian Deputy

Collier County Sheriffs Office
Naples
05.1996 - 06.1998
  • Supported team members by providing administrative assistance and coordination.
  • Organized and maintained files, documents, and records for easy access.
  • Participated in training sessions to learn company policies and procedures.
  • Managed sensitive civilian records and databases while upholding strict confidentiality protocols and security measures.

Education

ATP Flight Training - Aviation

Global Flight Training Solutions
Immokalee, FL
07-2024

Associate of Science - Criminal Justice

Florida SouthWestern State College
Naples, FL
05-2010

Bachelor of Arts - Criminal Justice

Florida Gulf Coast University
Fort Myers, FL

Skills

  • Self-motivated Professional
  • Excellent Work Ethic
  • Staff management
  • Effective communication
  • Team building
  • Superior customer service
  • Compliance adherence
  • Operational awareness
  • Multitasking

Flight Hours

  • Total 292
  • Instrument 80
  • Cross Country 104
  • Night 7
  • AMEL 2

Certification

Radio Operator License

Timeline

Lead Bartender

Ritz-Carlton
10.2003 - Current

US Army

15T Blackhawk Mechanic
05.2001 - 07.2003

Golf Staff Manager

Grey Oaks Country Club
07.1998 - 04.2001

Civilian Deputy

Collier County Sheriffs Office
05.1996 - 06.1998

ATP Flight Training - Aviation

Global Flight Training Solutions

Associate of Science - Criminal Justice

Florida SouthWestern State College

Bachelor of Arts - Criminal Justice

Florida Gulf Coast University

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