Michael Ureste

• Deliver complex builds in a unrealistic and continuously changing timeline

• Manage and train onsite team in installing AI infrastructure and Network interconnection

• Work with 3rd party vendors (Myriad, MegaWatt) to help manage installation and handoff

• Create and manage project timelines for small side projects

• Manage Access lists for vendors, visitors, tours for site facility and for private client access

• Work with engineers on trouble shooting link connection and configuration issues via console

• Create BOM lists for upcoming projects and large builds

• Help create standard order kits for rack overheads to reduce overflow consumables

• Help create BOM cable length standards for builds to min. order type

• Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
• Disassembled dysfunctional machinery to perform root cause analysis and repairs.
• Kept records of parts and equipment used in projects to update inventory.
• Worked closely with IT teams to identify areas of improvement in the existing infrastructure.

• Installed and supported hardware and software for servers and Network switches
• Worked closely with System and Network Engineers to solve problems related to hardware and software.
• Plan and execute Datacenter consolidation to reduce Physical footprint (Creating KVM machines for physical host virtualization)
• Monitored system upgrades, patches and new configurations.
• Determined and alleviated hardware, software and network issues.
• Provided troubleshooting and testing to support network.
• Participated in on-call shifts at certain times, including holidays and weekends in case of system or network-related emergencies.
• Maintained documentation on configurations and maintenance using component labeling and technical diagrams.

• Provide day-to-day operations and tasks in DC including inventory, cable, servers, network management, break fix, and troubleshooting Linux based OS.
• Kick-up hosts using Cobbler and configure RAID including DNS changes for front end hosts, databases, stacked switches, load balancers, and KVM hosts.
• Configure necessary ports, vlans, and protocols on switches for newly kicked hosts.
• Configure and troubleshoot KVM, iDRAC (integrated dell remote access controller), IPMI (intelligent platform management interface), or iLO (integrated lights out) configurations
• Upgrade BIOS and firmware revisions across various hardware platforms
• Swap out or add server hardware, memory, control cards, HBA, fans, HDD, SD OS cards.
• Asset management (adding, removing, and managing data center assets)
• Perform data center inventory audits, handle incoming shipment, label packages, and maintaining designated storage areas
• Data center organization and cleanliness
• Assist with preventative maintenance tasks, escorting facility engineers and contractors
• Responding to on-call escalations related to hardware, cooling, and power incidents
• Primary point of contact for data center operations work intake and requests
• Customer engagement and business systems analysis experience, excellent communication skills both written and verbal

• Provide and install rack to rack fiber patch back to centralized Network Cabinet for Clients
• Handled fibers for device routing, ribbon breakouts, component assemblies and custom splicing projects.
• Laid out cabling plans and ran through buildings to desired locations.
• Installed outside plant fiber optics in manhole and telco boxes.
• Set up service for customers by installing, connecting, testing or adjusting equipment.
• Spliced cables with hand tools, epoxy or mechanical equipment.
• Install Fiber and enclosure boxes from relay racks to MPOE. Rack n stack, and patch from network to hosts.
• Maintained communication with all supervisors and clients on job status and deadlines, and safety meetings.