Michael Uresti
Fresno,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Server
Dave & Buster's
San Francisco, California
06.2023 - 02.2025
- Provided excellent customer service in a fast-paced environment.
- Took and processed food and beverage orders accurately for guests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted guests with menu selections and offered recommendations as needed.
- Handled cash transactions and processed payments efficiently at the register.
- Resolved guest complaints promptly to enhance the dining experience.
- Took orders from customers accurately and in a timely manner.
Warehouse Worker
Amazon
Fresno, California
09.2021 - 08.2022
- Maintained a clean and safe work environment by following safety protocols.
- Collaborated with team members to streamline order fulfillment processes.
- Packaged products for shipment, adhering to packaging guidelines and standards.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Retail Sales Associate
Vans Shoes
San Francisco, California
08.2019 - 01.2020
- Assisted customers with product selection and provided excellent service.
- Processed sales transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues in a timely manner.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Bachelor of Science - Criminal Justice
San Francisco State University
San Francisco, CA05-2023
Skills
- Customer service
- Attention to detail
- Point-of-sale system
- Menu knowledge
- Time management
- Effective communication
Timeline
Server
Dave & Buster's
06.2023 - 02.2025
Warehouse Worker
Amazon
09.2021 - 08.2022
Retail Sales Associate
Vans Shoes
08.2019 - 01.2020
Bachelor of Science - Criminal Justice
San Francisco State University