Michael Uribe Soto
Charlotte,NC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber
Santo Domingo, Dominican Republic
06.2021 - 12.2024
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Merchandiser, Customer Service
OES (Operadora De Estaciones De Servicios)
Santo Domingo, Dominican Republic
05.2017 - 10.2019
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Warehouse Supervisor
ECCUS
Santo Domingo, Dominican Republic
08.2015 - 04.2017
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
Education
High School Diploma -
Alma Rosa High School
Santo Domingo, República DominicanaTécnico - External Seller
Infotep (National Institute of Professional Technical Traini
Santo Domingo, Dominican Republic Technical Course - Management of Confrontations
Infotep (National Institute of Professional Technical Traini
Santo Domingo, Dominican Republic02-2018
Technical Course - Office And Internet Program Manager
Infotep (National Institute of Professional Technical Traini
Santo Domingo, Dominican Republic 07-2016
Technical Course - Auxiliary Seller
Infotep (National Institute of Professional Technical Traini
Santo Domingo, Dominican Republic 04-2013
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Time management
- Customer engagement
- Customer service
- Problem-solving
- Adaptability and flexibility
- Safety awareness
- Stress management
- Dependable and trustworthy
- Dependable and reliable
- Attention to detail
- Behavior management
- Strong working relationships
- Customer support
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Uber Partner
Uber
06.2021 - 12.2024
Merchandiser, Customer Service
OES (Operadora De Estaciones De Servicios)
05.2017 - 10.2019
Warehouse Supervisor
ECCUS
08.2015 - 04.2017
High School Diploma -
Alma Rosa High School
Técnico - External Seller
Infotep (National Institute of Professional Technical Traini
Technical Course - Management of Confrontations
Infotep (National Institute of Professional Technical Traini
Technical Course - Office And Internet Program Manager
Infotep (National Institute of Professional Technical Traini
Technical Course - Auxiliary Seller
Infotep (National Institute of Professional Technical Traini