Michael Valverde
Phoenix,AZ
Summary
Obtain a position where I can maximize my multilayer of management skills, quality assurance, program development, customer service and successful track record in Landscape Management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Account Manager
Genesis Landscape Solutions
Mesa, AZ
09.2023 - 05.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Supervised hiring processes, selecting qualified candidates to join the team.
- Managed payroll hours.
- Conducted regular safety meetings, promoting a culture of safety and compliance within the team.
Account Manager
Caretaker Landscape and Tree Management
11.2010 - 08.2023
- Responsible for all aspects of the ground maintenance activities
- Assign work for maintenance crews as scheduled
- Held weekly safety meetings
- Able to understand maintenance contracts and the requirements for each property
- Performed walkthroughs with clients as needed
- Selling enhancement in order to improve work site conditions
- Carried out supervisory in accordance with the organization policies and applicable laws, Interviewing, hiring and training new team members.
Irrigation Specialist
AZ Best Landscape
03.2010 - 11.2010
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Oversaw and helped maintain irrigation systems and repairs in over 162 acres of HOA and Commercial Properties
- Contributed to planning and installing new irrigations systems and controllers.
Education
Associate of Arts in Business Administration and Management -
Maricopa Community Colleges - Glendale Community College
Glendale, AZHigh School Diploma -
Ironwood High School
Glendale, AZ05.1990
Skills
- Strong Work Ethic
- Attention to Detail
- Client and Vendor Relations
- Business Development
Certification
- ACLP
- SLM
- CDTP
- BASELINE SYSTEMS
- WEATHERMATIC
- OSHA 10
Timeline
Account Manager
Genesis Landscape Solutions
09.2023 - 05.2024
Account Manager
Caretaker Landscape and Tree Management
11.2010 - 08.2023
Irrigation Specialist
AZ Best Landscape
03.2010 - 11.2010
Associate of Arts in Business Administration and Management -
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Ironwood High School