Michael Vandepitte
Kalamazoo
Summary
Dedicated Pharmacy Technician with experience at Riteaid, recognized for enhancing pharmacy efficiency and patient satisfaction. Skilled in problem-solving and workflow optimization, I excel in maintaining confidentiality and accuracy in medication dispensing. Proven ability to train team members and improve operational processes, ensuring high-quality service and compliance with safety regulations.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Riteaid
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
Pharmacy Technician
Meijer
10.2024 - Current
- Assisted pharmacists in dispensing medication accurately and efficiently.
- Managed inventory levels, ensuring optimal stock of pharmaceutical supplies.
- Processed prescription orders using pharmacy management software.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization within pharmacy workspaces.
- Supported training of new team members on pharmacy protocols and procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Quality Control Inspector
Quality Line Services
Westland, MI
08.2018 - 11.2020
- Conducted inspections on incoming materials to ensure compliance with quality standards.
- Utilized measuring tools and testing equipment to assess product specifications.
- Use light light machinery to help produce parts
- Sorted bad parts from good ones
Education
High School Diploma -
Wayne Memorial High School
Wayne, MI06-2008
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Machinery operations
- Problem-solving
Timeline
Pharmacy Technician
Meijer
10.2024 - Current
Quality Control Inspector
Quality Line Services
08.2018 - 11.2020
Pharmacy Technician
Riteaid
High School Diploma -
Wayne Memorial High School