Michael Vecente
Shoreline,WA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Ruby River Steakhouse. Proven ability to enhance guest experiences through suggestive selling and creative mixology, while effectively managing high-volume environments. Recognized for building loyal clientele and maintaining high standards of cleanliness and organization.
Diligent Bartender/Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
Work History
Server
Ruby River Steakhouse
Reno, NV
08.2023 - 10.2025
- Provided exceptional customer service through prompt and attentive interactions.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Assisted in training new staff on menu items and service protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Upsold daily specials and promotions to increase overall sales volume.
Bartender
Caesars Entertainment: The Row
Reno, NV
11.2022 - 05.2023
- Delivered exceptional service while efficiently managing bar operations in high-volume environment.
- Crafted innovative cocktails, utilizing extensive knowledge of spirits and mixology techniques.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Trained new staff on beverage preparation techniques and customer service protocols to enhance team performance.
- Implemented inventory control measures, reducing waste and optimizing stock levels for smooth operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Costa's Greek Restaurant
Seattle, WA
12.2021 - 10.2022
- Collaborated with kitchen staff to ensure accurate and timely food preparation.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Bartender / Server
Calluna Cafe
Seattle, WA
02.2021 - 04.2022
- Mix and serve a variety of cocktails and beverages, ensuring quality and presentation.
- Manage bar inventory, including ordering supplies and tracking stock levels efficiently.
- Train and mentor new bartenders on drink recipes and customer service standards.
- Maintain cleanliness and organization of bar area to enhance guest experience.
- Develop seasonal cocktail menus, showcasing creativity while appealing to diverse clientele.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Bartender / Server
Indochine
Tacoma, WA
10.2019 - 04.2020
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
Education
High School Diploma -
Golden West High School
Visalia, CA06-1991
Skills
- Strong work ethic
- Exceptional customer service
- Sales expertise
- Order accuracy
- Suggestive selling
- Allergy awareness
- Strong multitasking
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Alcohol awareness
- Drink preparation techniques
- Inventory
- Classic cocktails
- Creative mixology
- Guest relations management
Timeline
Server
Ruby River Steakhouse
08.2023 - 10.2025
Bartender
Caesars Entertainment: The Row
11.2022 - 05.2023
Server
Costa's Greek Restaurant
12.2021 - 10.2022
Bartender / Server
Calluna Cafe
02.2021 - 04.2022
Bartender / Server
Indochine
10.2019 - 04.2020
High School Diploma -
Golden West High School