Michael Viergutz
Nashville,TN
Summary
Results-driven Operations Manager with expertise in problem-solving, inventory management, and team leadership. Proven ability to implement process improvements that enhance efficiency and elevate customer service.
Overview
11
11
years of professional experience
Work History
Operations Manager
TC Restaurant Group
Nashville, TN
02.2024 - Current
- Led daily operations to optimize guest experience and streamline service delivery.
- Trained and mentored staff on operational procedures and customer service excellence.
- Implemented process improvements that enhanced efficiency in inventory management.
- Coordinated scheduling to ensure adequate staffing during peak hours and events.
- Analyzed operational data to identify trends and inform strategic decision-making processes.
Drill Sergeant
United States Army Reserve
Fort Meade, MD
06.2015 - Current
- Trained and mentored recruits in physical fitness and military skills.
- Developed and implemented training programs to enhance unit readiness.
- Conducted assessments to evaluate soldier performance and progress.
- Ensured compliance with military standards and regulations during training exercises.
- Facilitated teamwork and communication among diverse groups of soldiers.
Bar Manager
45th Street Taphouse
Ocean City, MD
06.2020 - 12.2023
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented staff training programs to enhance service quality and efficiency.
- Managed inventory levels, optimizing ordering processes to reduce waste and cost.
- Created innovative drink menus based on customer preferences and seasonal ingredients.
- Cultivated positive relationships with vendors to secure favorable pricing and product availability.
- Led a team of bartenders, providing mentorship and fostering a collaborative work environment.
Education
Bachelor of Science - Business Administration And Management
Salisbury University
Salisbury, MD05-2019
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Inventory management
- Client relationships
- Inventory control
- Planning and implementation
- Employee relations and conflict resolution
- Staff development
Timeline
Operations Manager
TC Restaurant Group
02.2024 - Current
Bar Manager
45th Street Taphouse
06.2020 - 12.2023
Drill Sergeant
United States Army Reserve
06.2015 - Current
Bachelor of Science - Business Administration And Management
Salisbury University