Michael Viviano

• San Morello
• Evening Bar
• The Brakeman

• Led front desk operations, achieving top guest satisfaction ratings. Creating an instant connection when welcoming, as well as leaving lasting positive experiences. Establish relationships and hold high standards for best customer service.

• Bartender, craft cocktails with craft dining.

• Managed budgets, increased profits, and oversaw cash flow as Bar Manager. Recruited, scheduled, and trained staff while ordering liquor, beer, and wine, enforcing health and safety rules, and managing promotions in and out of the establishment.

• Multi-operational bartender providing service as, but not limited to; full-time restaurant bartender/server, banquet bartender, banquet server, breakfast server, and lite cooking.

• Managed bar operations on 33rd floor, scheduled bartenders, operated bottle service, coordinated special guest parties, and promoted the welfare of the establishment.
• Trained and mentored junior bartenders on cocktail preparation and service techniques.

College prep high school, High School Diploma with honors.