Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Quote
Timeline
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Michael Wagner

Michael Wagner

Madison,MS

Summary

Accomplished Vice President with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.

Overview

20
20
years of professional experience

Work History

Vice President

Wagner Consulting Group
06.2023 - Current
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Clarified roles, responsibilities and expectations of staff.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Identified opportunities to improve business process flows and productivity.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect.
  • Established performance goals for department and provided methods for reaching milestones.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Established performance goals for department and outlined processes for achievement.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Communicated business performance, forecasts and strategies to investors and shareholders.

Sommelier

Scotty's Wine And Liqour
01.2023 - 06.2023
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Managed cellar and beverage storage maintenance to prevent inventory spoilage.
  • Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
  • Represented establishment professionally with guests and earned consistent repeat and referral business.
  • Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
  • Incorporated guest and management feedback to deliver unparalleled service and consistently hit profit targets.
  • Increased sales significantly by upselling higher-end products to customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Senior Bartender

Ole Tavern On George Street
08.2020 - 02.2022
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

High School Diploma -

Madison Central High School
Madison, MS
05.2006

Skills

  • Human Resources
  • Staff Development
  • Corporate Branding
  • Targeted Marketing
  • Sales Leadership
  • Metrics Tracking
  • Market Research
  • Process Improvement
  • Operations Management
  • Data Analysis
  • Risk Management
  • Business Development
  • Event Networking
  • Price Structuring
  • Proposal Writing
  • Resource Allocation
  • Media Relations
  • Client Relationship Building
  • Complex Problem-Solving
  • Relationship Building
  • Staff Training
  • Customer and Employee Rapport
  • Coaching and Mentoring
  • Team Leadership
  • Training and Mentoring
  • Presentations
  • Performance Monitoring
  • Performance Metrics Analysis
  • Staff Recruiting and Retainment
  • Business Storytelling
  • Public Speaking
  • Strategic Planning
  • Performance Management
  • Leadership Development

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Vice President

Wagner Consulting Group
06.2023 - Current

Sommelier

Scotty's Wine And Liqour
01.2023 - 06.2023

Senior Bartender

Ole Tavern On George Street
08.2020 - 02.2022

High School Diploma -

Madison Central High School

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Michael Wagner