Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Walker

Seminole

Summary

Dedicated professional with strong leadership and mentoring skills in the food service industry. Proven ability to instruct teams in effective customer service practices, resulting in improved service delivery and customer satisfaction. Eager to support operational excellence in a dynamic environment.

Overview

4
4
years of professional experience

Work History

Barista Trainer

STARBUCKS COFFEE COMPANY
08.2023 - Current
  • Instructed new baristas in beverage preparation techniques and effective customer service practices to ensure high-quality service delivery.
  • Developed and implemented standardized training materials for consistency in coffee quality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Intern

Daphne Utilities
06.2023 - 08.2023
  • Supported maintenance of utility infrastructure through routine inspections and reporting findings.
  • Contributed to project documentation, ensuring accuracy and thoroughness in record-keeping.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Collaborated on team projects, fostering communication among departments for better outcomes.

Electrical Apprentice

J Robinson Electric
05.2022 - 08.2022
  • Installed, repaired, and maintained electrical systems in residential and commercial settings.
  • Interpreted blueprints and technical diagrams to execute installations accurately.
  • Diagnosed electrical issues using testing equipment and implemented effective solutions.
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.

Education

High School Diploma -

Daphne High School
Daphne, AL
05-2024

Certificate of Technical Studies - Building Construction Technologies

North Baldwin Center For Technology
Bay Minette, AL
05-2024

Skills

  • Leadership experience
  • Health and safety compliance
  • Training and mentoring
  • Staff management
  • Customer service
  • Complex Problem-solving

Timeline

Barista Trainer

STARBUCKS COFFEE COMPANY
08.2023 - Current

Intern

Daphne Utilities
06.2023 - 08.2023

Electrical Apprentice

J Robinson Electric
05.2022 - 08.2022

High School Diploma -

Daphne High School

Certificate of Technical Studies - Building Construction Technologies

North Baldwin Center For Technology