Michael Ward
O' Fallon,MO
Summary
Seasoned Auto Finance Manager with substantial background in overseeing financial operations within automotive sector. Profound understanding of financing strategies, loan structuring and negotiation processes for various types of vehicles. Demonstrated strength in maintaining high customer satisfaction levels and developing strong relationships with clients.
Overview
13
13
years of professional experience
Work History
Sales Manager/Finance Manager
Travers Auto
St Louis, MO
03.2011 - 07.2024
- Analyzed customer credit histories in order to determine eligibility for loans.
- Advised customers on the benefits and drawbacks of different types of automotive loans.
- Ensured compliance with all applicable state and federal regulations pertaining to auto financing services.
- Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
- Resolved customer complaints regarding auto financing services in a timely manner.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
Education
High School Diploma -
Hazelwood Central High School
Florissant, MO06-1999
Skills
- Customer Service, Building and keep long lasting relationships
- Problem-Solving, Conflict resolution
- Friendly, Positive Attitude
- Networking
- Dependable and Responsible
- Time Management
- Task Prioritization
- Team Management
- Training & Development
Timeline
Sales Manager/Finance Manager
Travers Auto
03.2011 - 07.2024
High School Diploma -
Hazelwood Central High School