Michael Warner

• Introduced new methods, practices, and systems to reduce turnaround time.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Collaborated with cross-functional teams to develop innovative solutions.
• Interacted well with customers to build connections and nurture relationships.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Introduced liquid-based Pap smear Tets - 1999 - first lab in upstate NY

Introduced image-guided Pap smear screening - 2004 - first lab in central NY

Introduced sexually transmitted infection (STI) testing from a Pap smear specimen - 2003 - first lab in all of NY state

Partnered with Shore Capital Partners - 2011-2016

Primary panel member during due diligence related to the Labcorp acquisition - 2016

Directed two relocations and three lab expansions

Maintained a consistent 93% employee retention rate

• Consulted with healthcare professionals on business decisions.
• Addressed and remedied all patient or team member issues.
• Oversaw accounting, budgeting, and financial reporting.
• Trained interns and newly hired team members on office procedures and computer system.
• Developed policies and procedures for effective practice management.
• Developed close working relationships with front office and back office staff.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Provided supervision and management to team of support personnel.