Michael Weaver
Chattanooga,TN
Summary
Organized supervisor adept at maintaining compliance with airline policies and airport safety standards. Looking to secure growth-oriented opportunity and utilize 4 years of experience in airfield operations. Well-versed in cargo staging protocols and crew leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service Supervisor
Envoy Airlines
Chattanooga, TN
06.2019 - Current
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Kept high average of performance evaluations.
- Coached employees through day-to-day work and complex problems.
Shipping and Receiving Manager
Accucast Inc.
04.2012 - 04.2019
- Train new staff on job duties, company policies and safety procedures for rapid training
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Evaluate supplies and product inventory to check for quality and quantity issues and return unacceptable materials to vendors to obtain replacements or refunds.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Handled day-to-day shipping and receiving, typically overseeing more than 20 packages per day.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Shift Leader
Wendys International Inc.
10.2009 - 04.2012
- Delivered superior training and leadership to teams to boost performance and help all members achieve performance targets.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Coached team members in techniques necessary to complete job tasks.
Installation Technician
Crime Security
09.2008 - 09.2009
- Installed new security systems, managed configuration and delivered end user training.
- Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Performed routine maintenance on security systems to alleviate issues.
- Followed all company guidelines regarding safety procedures when out in field.
- Evaluated equipment to determine if it needed to be repaired or replaced.
Education
General Education
Chattanooga State Community College
Chattanooga, TNSkills
- Staff supervision
- Warehouse management systems
- Driving and transportation
- Loading and unloading
- Forklift operations
- Shipping and receiving
- Production planning
- Order picking and processing
- Distribution and warehousing
- Safety and compliance
- Microsoft Office
- Process development and implementation
- Inspection protocols
- Non-destructive testing
- Sampling procedures
- Quality assurance
- Articulate and well-spoken
- Project Management
- Inventory control
- Document control
- Goal Attainment
- New Hire Training
- Incident Investigation
- Assignment Delegation
- Supervising Employees
- Enforce Policies
- Training
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
platinum certification on ACT WorkKeys
Timeline
Customer Service Supervisor
Envoy Airlines
06.2019 - Current
Shipping and Receiving Manager
Accucast Inc.
04.2012 - 04.2019
Shift Leader
Wendys International Inc.
10.2009 - 04.2012
Installation Technician
Crime Security
09.2008 - 09.2009
General Education
Chattanooga State Community College