Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Work History
Supervisor
Halloween Spirit
Oxford, MI
2009 - 2012
Directed and supervised team of 15 employees in daily operations.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Supervisor
Goodwill
Oxford, MI
2012 - 2012
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Evaluated employee performance through periodic reviews and documented results accordingly.
Created new strategies for improving customer service standards within the organization.
Coordinated employee schedules according to shift changes and availability.
Provided ongoing training to address staff needs.
Live in Caregiver
Private Care
Pontiac, MI
2017 - 2018
Provided daily assistance with personal care such as bathing, dressing and grooming.
Conducted light housekeeping tasks including laundry, bed making and meal preparation.
Planned and prepared nutritious meals according to dietary requirements.
Accompanied client on medical appointments and shopping trips.
Monitored vital signs such as blood pressure, heart rate and respiration.
Encouraged clients to participate in activities that stimulate mental awareness or physical well-being.
Groomer's Assistant
Scruffy 2 Fluffy
Ortonville, MI
2018 - 2020
Assisted Groomers with bathing and drying dogs of various breeds and sizes.
Provided customer service to pet owners, answering questions about grooming services.
Greeted customers warmly when they arrived for appointments.
Brushed, combed, trimmed and clipped fur on animals according to the instructions provided by groomers.
Cleaned up after each animal to maintain a safe work environment.
Prepared grooming tools such as clippers, scissors, combs and brushes before use.
Cleaner/Owner
Neat and Clean Professional Services
Lake Orion, MI
2020 - 2023
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Emptied wastebaskets and replaced liners.
Transported trash bags to designated disposal areas.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Sanitized frequented areas and equipment using approved supplies.
Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.