Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Welten

Cincinnati,OH

Summary

Highly motivated, with a background in high-steep ladder assistance and roofing sales with skills in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences that increase customer loyalty.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

Roof King & Restoration
Columbus, OH
05.2022 - Current
  • Conducted thorough inspections of property exteriors, utilizing expertise in storm-related instances.
  • Guide customers through the insurance navigation process related to their claim.
  • Execute temporary repairs, and implement loss mitigation strategies.
  • Clarify types of materials and their functions for customers, optimizing sales according to specific requirements.
  • Sustain comprehensive sales tracking portfolio for all potential and current clientele.

Inspection Technician

Hancock Claims Consultants
Dayton, OH
03.2020 - 05.2022
  • Executed inspections adhering to HAAG standards for storm-related damage evaluation.
  • Guided various new inspectors through training programs to enhance skills and performance.
  • Executed tarping and loss mitigation services in accordance with insurance or adjuster-related inquiries.
  • Documented meticulous reports detailing inspection observations.
  • Utilized specialized equipment ensuring safe and efficient inspection processes for high and steep properties.

Musical Performer

Gas Station Disco (Band)
Pottsville, PA
10.2015 - 07.2019
  • Executed live performances of cover songs across various locations in the eastern United States and Alaska.
  • Conducted primarily vocal performances but also switched to multiple instruments during the live set.
  • Captivated audiences through diverse, popular musical themes.
  • Operated and sustained band vehicle, with musical equipment, over extensive travel miles.

Education

Jazz Vocal Performance

University of The Arts
Philadelphia, PA

Skills

  • Customer service
  • Complex Problem-solving
  • Insurance navigation
  • Loss mitigation
  • Property inspection
  • Reporting documentation

Certification

  • Certified and Appointed 7020 - Insurance Adjuster - All Lines through Florida Department of Financial Services
  • Certificate of Completion for Construction 101 by Adjuster-Pro with exam score of 100%
  • Certificate of Completion for Xactimate Webinar by Adjuster-Pro

References

  • Mathew Frenchik - Work Associate (937) 684-0251
  • Ryan Willen - Regional Sales Manager (937) 572-0620
  • Alex Saldano - Seasonal Manager - (312) 330-2935

Timeline

Sales Associate

Roof King & Restoration
05.2022 - Current

Inspection Technician

Hancock Claims Consultants
03.2020 - 05.2022

Musical Performer

Gas Station Disco (Band)
10.2015 - 07.2019

Jazz Vocal Performance

University of The Arts

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Michael Welten