
Motivated, energetic, and articulate individual who likes to let action do the talking. I believe that learning never stops and one should always challenge oneself to become more than they were the day before. I enjoy motivating others around me and feel that true leadership is achieved through consistency and confidence of action and purity in intention.
Employee relations and conflict resolution
Cross-functional communications
Post-resolution reviews
Metrics Tracking
Critical incident handling
Post incident reviews
Resolution team engagement
ITIL Foundations v3
ITIL Foundations v3