MICHAEL WEST
Saint Clair Shores,MI
Summary
Motivated sales professional experienced in both technical and non-technical, fast-paced team environments. Well-versed in successful sales techniques and approaches, relationship building, and long-term customer retention strategies.
Overview
15
15
years of professional experience
Work History
Rideshare Driver
Uber Technologies Inc.
02.2021 - Current
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Maximized passenger satisfaction by keeping vehicles in safe and clean condition.
- Fostered positive relationships with customers through friendly dialogue.
- Upheld high standards of professionalism and discretion when working with clients with special needs, disabilities, or poor English.
Customer Service Representative
MCD Real Estate
01.2016 - 01.2021
- Responsible for sales, customer service, and general office duties.
- Worked under stringent time restraints, always exceeding deadlines and goals.
- Educated buyers and sellers on all aspects of the housing market.
Sales Associate
GNC - General Nutrition Centres
03.2014 - 01.2016
- Responsible for general operations of the store.
- Worked collaboratively in a team environment.
- Helped drive sales goals and achieve monthly quotas.
- Followed latest market trends.
Security Guard
Sentinel Security LLC
02.2013 - 02.2014
- Responsible for guarding specific posts & venues.
- Provided assistance with parking operations.
- Maintained strict adherence to all company protocols.
- Maintained a professional environment under all circumstances.
General Laborer
Jeff Properties
01.2010 - 01.2013
- Responsible for all general labor duties (painting, landscaping, etc).
- Monitored inventory and reported items to be restocked for each job.
- Provided accurate measurements and estimates for all projects.
Education
Some College (No Degree) - Business Administration
Oakland Community College
Bloomfield Hills, MICertificate - Robotics
Macomb Community College (M-TEC)
Warren, MI01.2020
Skills
- Highly competitive
- Self-motivated
- Goal-oriented
- Fast learner
- Creative problem solver
- Good communication skills
- Sales trends
- Strategic planning
- Product knowledge
- Inventory management
Additional Information
- Eagle Scout (Award)
- DOT Medical Card (Certificate)
- Maintenance Technician (Certificate)
Licences
- Real Estate License
- Chauffeur License
Timeline
Rideshare Driver
Uber Technologies Inc.
02.2021 - Current
Customer Service Representative
MCD Real Estate
01.2016 - 01.2021
Sales Associate
GNC - General Nutrition Centres
03.2014 - 01.2016
Security Guard
Sentinel Security LLC
02.2013 - 02.2014
General Laborer
Jeff Properties
01.2010 - 01.2013
Some College (No Degree) - Business Administration
Oakland Community College
Certificate - Robotics
Macomb Community College (M-TEC)
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