Michael Whitson
Lakeland,FL
Summary
Qualified Computer Science Instructor with deep understanding of curriculum development and student engagement. Proven track record in designing innovative course materials and delivering lectures that enhance student learning. Demonstrated ability to utilize critical thinking and effective communication to foster dynamic educational environment.
Overview
16
16
years of professional experience
Work History
Adjunct Professor Computer Science
Keiser University
08.2022 - Current
- Taught Computer Science and Business courses, providing instruction to up to 20 undergraduate students.
- Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
- Boosted class participation rates by fostering a positive and collaborative learning environment.
- Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
- Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
- Strengthened critical thinking skills in students through the incorporation of problem-based learning activities.
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
Sr. App Dev Support Engineer III
CONDUENT/XEROX/ACS
01.2009 - Current
- Company Overview: (Government Healthcare Solutions Group)
- Manage, supervise and lead the data warehouse COGNOS BI Analytical Reporting Team to maintain, support Architecture, end user, Federal and State reporting requirements. Exceeding contractual agreements with established SLAs.
- Lead, Analyzes, programs, and modifies software enhancements and/or new products used in local, Mainframe, networked, or Internet-related computer programs. To include Federal mandated reporting, State reporting, operational reporting, Administration reporting, subsystem reporting.
- Planned, designed, Implement Improvements within the Fraud and Abuse reporting modules to reduce cost and expenditures.
- Planned, designed, Implement new case studies within the surveillance Utilization system.
- PBM reporting adhoc request.
- EMAR Drug Usage Analysis – Therapeutic Class Summary/DETAILS.
- Drug Usage By Eligibility Classification analysis and reporting.
- Oversee Drams input extracts and reporting.
- Prepare omni case studies for Drug Utilization Review i.e. misuse and abuse and confirming prior authorization protocols.
- Analyization of Utilization -distribution of MCO drug rebate per client agreements.
- Review updates associated to the coverage plans.
- Lead and supervise the INFORMATICA development of the related ETL Subsystems JCL, PROC, SYSIN associated with COBOL batch processing.
- Insuring the ETL data integrity for the DSS using tools SUPFI(DB2 SQL PLUS), Endeaver, TSO, ISPF, SDSF, JCL CICS, Eztrieve, WAAP and Tivoli Output Manager.
- Leading third party vendor associations within the project and the related Information system environment.
- Leading the AGILE management with the subsystem and Group projects to effectively reduce cost.
- Lead the Plan, design, develop and tests software systems or applications for software enhancements and new products.
- Lead, develop and Managed ETL Systems Engineering Life Cycle processes, from requirements gathering through user acceptance testing ensuring corporate CMMI Level 3 requirements were met.
- Implemented process improvements for data collection / reduction increasing data analysis productivity and efficiency.
- Established standard processes and procedures for Data Mining Life Cycle Development and incorporated into the Project Management Process Asset Library (PAL).
- Lead multi-disciplined, geographically dispersed teams through design, development, and implementation of enabling technologies.
- Planned and implemented process improvements streamlining the award of new projects working with internal departments and external clients.
- Recent projects include health care reform act associated with 5010, T-MSIS, and ICD10.
- Develop a range of products including operating system modifications, graphics modules, etc.
- Using current programming languages and technologies, writes code, completes programming, and performs testing and debugging of applications.
- Plans and directs studies of potential electronic data processing applications.
- Lead and supervise the Development and installation of programs to support general business applications running on PCs.
- Designs web pages, including graphics, animation, and functionality; develops infrastructure and applications related to pages.
- Consult with the hardware or software purchasing recommendations regarding the COGNOS reporting and development.
- Lead the assigned Disaster recovery Unit within the systems group for annual Disaster recovery test.
- (Government Healthcare Solutions Group)
Education
Ph.D. - Doctor of Management
University of Phoenix
Tempe, AZ03-2027
Master of Science - Information Systems Concentration in Information Systems management
Strayler University
01.2021
Skills
- Online teaching
- Curriculum creation
- Innovative teaching
- Classroom management
- Classroom presentations
- Diversity awareness
- Interdisciplinary approach
Activities
- Harvard Management (PMP)
- IBM COGNOS REPORT STUDIO
- IBM COGNOS QUERY STUDIO
- IBM COGNOS FRAME WORK MANAGER
- IBM COGNOS ADMINISTRATION
- INFORMATICA ADMINISTRATOR
- INFORMATICA DEVELOPER
- XEROX Training: Stepping Up to Management Program
- Professional Development Program (PDP), Decision Consultants Inc, Tampa FL
- TSO/ISPF, VSAM, Microfocus COBOL, IMS DB, DB2, PowerBuilder development, C programming
Prior Experience
CONDUENT/XEROX/ACS, Washington, DC, 01/01/09, Present, Sr. App Dev Support Engineer III, Manage, supervise and lead the data warehouse COGNOS BI Analytical Reporting Team to maintain, support Architecture, end user, Federal and State reporting requirements., Lead, Analyzes, programs, and modifies software enhancements and/or new products used in local, Mainframe, networked, or Internet-related computer programs., Planned, designed, Implement Improvements within the Fraud and Abuse reporting modules to reduce cost and expenditures., Planned, designed, Implement new case studies within the surveillance Utilization system., PBM reporting adhoc request., EMAR Drug Usage Analysis – Therapeutic Class Summary/DETAILS., Drug Usage By Eligibility Classification analysis and reporting., Oversee Drams input extracts and reporting., Prepare omni case studies for Drug Utilization Review i.e. misuse and abuse and confirming prior authorization protocols., Analyization of Utilization - distribution of MCO drug rebate per client agreements., Review updates associated to the coverage plans., Lead and supervise the INFORMATICA development of the related ETL Subsystems JCL, PROC, SYSIN associated with COBOL batch processing., Insuring the ETL data integrity for the DSS using tools SUPFI(DB2 SQL PLUS), Endeaver, TSO, ISPF, SDSF, JCL CICS, Eztrieve, WAAP and Tivoli Output Manager., Leading third party vendor associations within the project and the related Information system environment., Leading the AGILE management with the subsystem and Group projects to effectively reduce cost., Lead the Plan, design, develop and tests software systems or applications for software enhancements and new products., Lead, develop and Managed ETL Systems Engineering Life Cycle processes, from requirements gathering through user acceptance testing ensuring corporate CMMI Level 3 requirements were met., Implemented process improvements for data collection / reduction increasing data analysis productivity and efficiency., Established standard processes and procedures for Data Mining Life Cycle Development and incorporated into the Project Management Process Asset Library (PAL)., Lead multi-disciplined, geographically dispersed teams through design, development, and implementation of enabling technologies., Planned and implemented process improvements streamlining the award of new projects working with internal departments and external clients., Recent projects include health care reform act associated with 5010, T-MSIS, and ICD10., Develop a range of products including operating system modifications, graphics modules, etc., Using current programming languages and technologies, writes code, completes programming, and performs testing and debugging of applications., Plans and directs studies of potential electronic data processing applications., Lead and supervise the Development and installation of programs to support general business applications running on PCs., Designs web pages, including graphics, animation, and functionality; develops infrastructure and applications related to pages., Consult with the hardware or software purchasing recommendations regarding the COGNOS reporting and development., Lead the assigned Disaster recovery Unit within the systems group for annual Disaster recovery test.
Campus
Lackland University
Year Joined
2022
Courses Taught
- CGS1000C, Introduction to Computers
- CGS3300C, MS Management Information Systems
- CIS2218C, Human Aspects of Cybersecurity
- CIS2350C, Principals of Information Security
- COP1034C, Programming for Technology Professional
- CTS1090C, Introduction to Networks
- CTS1103C, Introduction to Virtualization
- CTS1156C, Supporting Client Operating Systems
- CTS115C, IT SERVICE SUPPORT
- CTS1565C, Operating systems support
- CTS2123C, Security Support
- CTS2145C, Cloud Essentials
- CTS2304C, Internetworking Technologies
Timeline
Adjunct Professor Computer Science
Keiser University
08.2022 - Current
Sr. App Dev Support Engineer III
CONDUENT/XEROX/ACS
01.2009 - Current
Ph.D. - Doctor of Management
University of Phoenix
Master of Science - Information Systems Concentration in Information Systems management
Strayler University
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