Michael Williams
Evanston,IL
Summary
Dynamic team player with a proven track record at Jewels Osco, where I excelled in customer service and accuracy, consistently surpassing performance targets. Skilled in AutoCAD and adept at conflict resolution, I contributed significantly to store efficiency and customer satisfaction through innovative solutions and empathetic service.
Overview
1
1
year of professional experience
Work History
Checker
Jewels Osco
08.2016 - 10.2017
- Aided in training new employees, sharing best practices for efficient job performance.
- Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Processed both cash and card purchases and returns.
- Assisted with unloading customer carts onto conveyor belt.
Education
Associate of Applied Science - Information Technology
International School of Art And Design
1 North State Chicago Illinios07-2015
Associate of Arts - Architectural Drafting And Design
Wilbur Wright College
4777 N Narrenganset05-1999
High School Diploma -
Chicago Vocational HighSchool
87th Jeffery05-1993
Skills
- Customer service
- Accuracy and precision
- Document review
- Data verification
- Manual drafting
- Architectural drafting
- Teamwork orientation
- Site analysis
- Detail-oriented work
- SketchUp proficiency
- AutoCAD proficiency
- Model building
- Geometric dimensioning
- Construction detailing
- Drawing revisions
- Drafting calculations
- Technical drawing
- Software troubleshooting
- Sustainable design
- Conflict resolution skills
- Verbal/written communication
- Team collaboration
Timeline
Checker
Jewels Osco
08.2016 - 10.2017
Associate of Applied Science - Information Technology
International School of Art And Design
Associate of Arts - Architectural Drafting And Design
Wilbur Wright College
High School Diploma -
Chicago Vocational HighSchool
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