MICHAEL W. KING
Riverside
Summary
Results-driven operations specialist adept at leading vehicle intake and processing in fast-paced environments. Proven track record of improving efficiency and accuracy, fostering collaboration among teams, and supporting productivity initiatives that enhance operational performance and compliance.
Overview
13
13
years of professional experience
Work History
Lead Lot Operations Specialist
Manheim (Cox Automotive)
Fontana
01.2023 - Current
- Lead daily operations across high-volume vehicle intake, staging, inventory flow, and post-sale coordination to support operational efficiency and on-time processing
- Coordinated with Arbitration, Recon, Transport, Sales, and Client Services teams to streamline workflows and resolve operational challenges, enhancing overall operational synergy
- Monitor inventory movement and vehicle processing accuracy while maintaining compliance with company operational standards
- Supported leadership initiatives to improve productivity and ensure safety compliance and process consistency across departments, contributing to a cohesive operational framework
- Trained and mentored team members on workflow expectations and operational procedures, fostering improved documentation accuracy and team competency
- Utilize AS400 and EVE systems to manage reporting, inventory tracking, and operational updates in fast-paced environments
Account Coordinator
Manheim
Riverside
01.2018 - 12.2018
- Managed OEM and financial accounts including Mercedes, Hyundai Financial, and FCA
- Coordinated client communications on vehicle status, recon timelines, and operational readiness to ensure timely updates and client satisfaction
- Ensured reporting accuracy and effective inventory tracking with AS400 and EVE systems to support operational decisions
- Supported cross-functional operations by managing details, organization, and workflow to enhance project coordination
Parts Sales Manager
AutoZone
Riverside
01.2018 - 12.2018
- Managed daily store operations, ensuring policy compliance and consistent operational standards
- Trained and coached employees on accountability and customer service, enhancing operational processes
- Resolved escalated customer concerns with professionalism and solution-focused communication
- Maintained inventory integrity, financial accuracy, and workflow efficiency
Engineering Lead
K&N Engineering
01.2017 - 12.2018
- Conducted quality inspections on automotive components, ensuring compliance with manufacturing standards
- Maintained operational records and ensured inventory accuracy to support smooth production processes
- Facilitated production efficiency by adhering to strict operational and safety procedures
Store Manager
O’Reilly Auto Parts
01.2013 - 12.2017
- Led teams to enhance operational efficiency, boost customer satisfaction, and streamline inventory organization
- Managed daily store operations, staffing, scheduling, payroll, and performance oversight to ensure smooth functioning and meet business objectives
- Handled escalated customer concerns and operational issues in fast-paced retail environments
- Trained employees on company standards and workflow expectations, fostering operational accountability and team cohesion
Education
High School Diploma - General Education
La Sierra High School
Riverside, CAGeneral Motors Automotive Technician Program -
Riverside City College
Riverside, CASkills
- Lot Management
- Inventory & Logistics Coordination
- Operations Management
- Operational Efficiency
- Workflow Optimization
- Process Improvement
- Automotive Software
- Client & Vendor Coordination
- Cross-Functional Collaboration
- Team Leadership
- Conflict Resolution
- Documentation Accuracy
Timeline
Lead Lot Operations Specialist
Manheim (Cox Automotive)
01.2023 - Current
Account Coordinator
Manheim
01.2018 - 12.2018
Parts Sales Manager
AutoZone
01.2018 - 12.2018
Engineering Lead
K&N Engineering
01.2017 - 12.2018
Store Manager
O’Reilly Auto Parts
01.2013 - 12.2017
High School Diploma - General Education
La Sierra High School
General Motors Automotive Technician Program -
Riverside City College