Summary
Overview
Work History
Education
Skills
Timeline
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Michael Woods

Valparaiso,IN

Summary

Dynamic Sales Manager with a proven track record at DeYoung Interiors and other leading furniture retailers. Excelled in relationship building and sales team training, boosting sales revenue through strategic planning and motivational coaching. Achieved consistent client satisfaction and team performance excellence, leveraging strong communication skills and product knowledge.

Overview

32
32
years of professional experience

Work History

Sales Manager

DeYoung Interiors
04.2023 - 04.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

General Sales Manager

Walter E Smithe Furniture & Design
01.2020 - 03.2023
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Upheld company policies and implemented standards fairly.

Sales Manager

Art Van Furniture
08.2013 - 01.2020
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.

Store Manager

Wickes Furniture
08.1992 - 12.2008
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

No Degree - Business Administration And Management

Chicago State University
Chicago, IL
09-1979

Skills

  • Relationship Building
  • Sales team training
  • Staff Management
  • Goals and performance
  • Motivational Skills
  • Verbal and written communication
  • Product Knowledge
  • Sales Presentations

Timeline

Sales Manager

DeYoung Interiors
04.2023 - 04.2024

General Sales Manager

Walter E Smithe Furniture & Design
01.2020 - 03.2023

Sales Manager

Art Van Furniture
08.2013 - 01.2020

Store Manager

Wickes Furniture
08.1992 - 12.2008

No Degree - Business Administration And Management

Chicago State University

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Michael Woods