Michael Yee
Phoenix,AZ
Summary
Dynamic General Manager with extensive experience at Arby's, excelling in restaurant operations and multi-unit management. Proven track record in profit & loss oversight and inventory control, coupled with strong leadership skills. Successfully launched home delivery services and innovative menu items, driving operational excellence and customer satisfaction.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Unit Manager
Ssp International
Phoenix, AZ
01.2023 - 03.2025
- Ran two separate units for company, Four Peaks, in addition to three unit food court and Tarbell's Tavern, which included second unit named Humble Torta.
General Manager (GM)
Arby's
Scottsdale, US
11.2018 - 01.2023
- Responsible for all operations on a daily basis
General Manager
Dominos Pizza
Phoenix, US
02.2012 - 11.2018
- Responsible for all restaurant operations on a daily basis
- I have extensive experience as a Delivery Driver in the Phoenix area
General Manager
Jack in the Box
02.2011 - 02.2012
- Marketing Plan and execution of plan
General Manager - Restaurant Manager
Pei Wei Asian Diner
07.2007 - 02.2011
- Responsible for all restaurant operations on a daily basis
- Menu based on a 'Make From Scratch' philosophy
General Manager
KFC
02.2001 - 06.2007
- Responsible for all restaurant operations on a daily basis
- Also responsible for Home Delivery for first two years of employment
- I also had one year of multi-brand experience in a KFC/Taco Bell/Pizza Hut unit
- I had experience in multiple unit management also
General Manager - Arby's
RTM and Arby's Inc
09.1996 - 02.2001
- Responsible for all restaurant operations on a daily basis
- Also, I was in charge of franchise conversions to corporate units as well as multi-unit management
General Manager - Two Pesos
Taco Cabana Corp
01.1992 - 09.1996
- Responsible for all restaurant operations on a daily basis
- Menu based on a 'Make From Scratch' philosophy requiring ordering and maintaining inventory from multiple vendors on a daily basis
- I also had experience in operating a unit autonomously and without any assistance from above restaurant level supervision
General Manager
El Pollo Loco
09.1990 - 01.1992
- Responsible for all restaurant operations on a daily basis
- Started 'Home Delivery' in a test market situation for the company
- I was also responsible for testing and experimenting with new products which the company still uses to this day
Education
BACHELORS - BUSINESS
NORTHERN ARIZONA UNIVERSITY
01.1990
Skills
- Restaurant Management
- Profit & Loss
- Food Safety
- Store Management Experience
- Computer Literacy
- Payroll
- Management
- Assistant Manager Experience
- Inventory Control
- POS
- Purchasing
Certification
- ServSafe
- Driver's License
Personal Information
- Title: GENERAL MANAGER
- Work Permit: Authorized to work in the US for any employer
Additional Information - Skills And Abilities
Restaurant Management experience of 30 years. Training and Staffing skills. Computer Literacy skills. Speaks Spanish at intermediate, conversational level.
Timeline
Unit Manager
Ssp International
01.2023 - 03.2025
General Manager (GM)
Arby's
11.2018 - 01.2023
General Manager
Dominos Pizza
02.2012 - 11.2018
General Manager
Jack in the Box
02.2011 - 02.2012
General Manager - Restaurant Manager
Pei Wei Asian Diner
07.2007 - 02.2011
General Manager
KFC
02.2001 - 06.2007
General Manager - Arby's
RTM and Arby's Inc
09.1996 - 02.2001
General Manager - Two Pesos
Taco Cabana Corp
01.1992 - 09.1996
General Manager
El Pollo Loco
09.1990 - 01.1992
BACHELORS - BUSINESS
NORTHERN ARIZONA UNIVERSITY
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