Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
OfficeManager

Michael Young

Lyndhurst,Ohio

Summary

Accomplished Pharmacy Technician with a proven track record at Remedi Senior Care, enhancing pharmacy workflow and customer satisfaction. Skilled in medication dispensing and confidentiality, demonstrating exceptional problem-solving abilities and team collaboration. Achieved significant efficiency improvements, contributing to a high-quality service environment.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Remedi Seniorcare
03.2018 - 12.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Coordinated verification and filling of more than 100 daily prescriptions in high-volume long term pharmacy environment.

Fill Technician

Omnicare of Akron
11.2011 - 03.2018
  • Provided support during peak times, effectively managing multiple tasks simultaneously while maintaining attention to detail.
  • Maintained a clean and organized workspace, contributing to a safe and efficient work environment.
  • Enhanced efficiency by accurately filling prescriptions and ensuring proper medication labeling.
  • Reduced errors by carefully measuring, mixing, counting, and labeling medications according to pharmacist instructions.
  • Assisted customers with prescription pick-up and provided exceptional customer service, promoting patient satisfaction.

Independent Contractor

Central Control Delivery
03.2006 - 05.2010
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Education

Associate of Applied Science - Pharmacy

Sanford-Brown College
Middleburg Hts.,OH
01.2011

Bachelor of Arts - Political Science And Government

Wright State University
Dayton, OH
06.1995

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization

Certification

  • IV/Admixture Certification Course for Pharmacy Technicians - Various Accredited Providers.
  • Aseptic Technique Certification Program - Various Accredited Providers.

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Watching Movies and TV Shows
  • I like looking at the stars and learning about constellations
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Photography
  • Dance
  • Road Trips
  • Cooking
  • Music

Timeline

Pharmacy Technician

Remedi Seniorcare
03.2018 - 12.2024

Fill Technician

Omnicare of Akron
11.2011 - 03.2018

Independent Contractor

Central Control Delivery
03.2006 - 05.2010
  • IV/Admixture Certification Course for Pharmacy Technicians - Various Accredited Providers.
  • Aseptic Technique Certification Program - Various Accredited Providers.

Associate of Applied Science - Pharmacy

Sanford-Brown College

Bachelor of Arts - Political Science And Government

Wright State University
Michael Young