Michael Young Bird Jr
Bismarck,ND
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Office Manager
Three Affiliated Tribes - Four Bears Segment
02.2024 - Current
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Youth Outreach Coordinator
Three Affiliated Tribes - Four Bears Segment
11.2022 - 02.2024
- Increased youth engagement by organizing and implementing community outreach events.
- Collaborated with local organizations for joint initiatives, resulting in deeper community connections.
- Created and managed budgets, efficiently allocating resources for youth events.
- Enhanced customer engagement, utilizing facebook marketing and mailing newsletters.
- Enhanced brand visibility through execution of targeted social media campaigns.
- Managed customer feedback channels, improving product offerings and customer satisfaction.
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Oversaw event registration process by collecting and tracking attendee information.
- Created detailed timelines and budgets for events to meet all deadlines.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
Wildland Firefighter
Three Affiliated Tribes - Fire Managment
05.2016 - 11.2018
- Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
- Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
- Improved crew safety through diligent hazard assessment and risk management during incidents.
- Established water supplies, connected hoses and directed water onto fires.
- Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
- Reduced environmental impact of wildfires by employing controlled burning techniques under strict safety conditions.
- Prepared incident reports detailing personnel, location and results of each call.
Juvenile Correctional Officer
Three Affiliated Tribes - Justice Center
03.2014 - 01.2015
- Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
- Supervised youth's daily activities for school, meals, and recreation time.
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
- Ensured adherence to facility policies and procedures, maintaining a high standard of professionalism at all times.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Enforced rules and regulations to maintain order among inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Assisted in intake and release of inmates.
- Administered drug tests to inmates.
Education
MBA - Business Administration
University of Mary
Bismarck, ND04.2024
Bachelor of Science - Business Administration
United Tribes Technical College
Bismarck05.2021
Skills
- Office Management
- Organizational and time management skills
- Excellent communication
- Problem solving
- Customer service
- Attention to details
- Adaptability
Additional Information
U.S. Citizen
General Schedule Score: N/A
Timeline
Office Manager
Three Affiliated Tribes - Four Bears Segment
02.2024 - Current
Youth Outreach Coordinator
Three Affiliated Tribes - Four Bears Segment
11.2022 - 02.2024
Wildland Firefighter
Three Affiliated Tribes - Fire Managment
05.2016 - 11.2018
Juvenile Correctional Officer
Three Affiliated Tribes - Justice Center
03.2014 - 01.2015
MBA - Business Administration
University of Mary
Bachelor of Science - Business Administration
United Tribes Technical College
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