Michael Youngblood

Perform a wide variety of legal clerical support work for the Superior Court, requiring a thorough knowledge and understanding of court functions, policies and procedures within the area assigned

Facilitate a range of legal clerical activities within assigned area, contributing to efficient court operations and compliance with relevant policies including:

• Manage court records and documentation, ensuring accuracy and compliance with legal standards
• Process legal filings and maintain case tracking systems to streamline workflow efficiency
• Assist in preparing court schedules, coordinating between judges and court staff for timely proceedings
• Provide quality clerical support through data entry, documenting efficiently through email correspondence, and overseeing operation of court proceedings while being accurate and efficient
• Collaborate with colleagues to ensure court operations run effectively

• Responsible for outreach to the community, including LPS designated facilities and CORE programs
• Knowledgeable in Mental Health trends in the community, including legislation that pertains to the Welfare and Institutions Code
• Facilitate group meetings with LPS designated facilities
• Assist in drafting emails to outsourced marketing agencies, including RFP and SOW
• Correspond through email and Video meeting platforms with leadership, and third party venues

• Be well versed in the Welfare and Institutions code, assist and represent patients in LPS designated facilities through their due process which includes but not limited to, certification court hearings
• Manage and file county records, utilize Microsoft Excel to maintain and log records of each hearing
• Correspond through email with Facility Directors, Drs, attorneys, case managers, program community directors (not limited to Sacramento County), and general public
• Utilize Microsoft PowerPoint to facilitate Groups and training for general public or psychiatric facility employees
• Facilitate trainings required by the county to employees, create PowerPoint presentations informing other programs about the policy and regulations required by following the Welfare and Institutions code
• Create training modules for new programs brought on by parent company

• Provide excellent customer service and support to guests staying at the convention hotel
• Bell hop, with clerical duties that include but not limited to, assisting guests with check in prior to guest getting to the front desk
• Register guests for events, registering guests for transportation to and from the hotel
• Duties including utilizing processing system, which is the system the hotel used to check guests in and out
• Correspond through email with upper management, as well as handling guests complaints
• Check and store mail
• Handle cash, handle transactions, as well as checking in airline pilots and flight crew into hotel
• Creating and tracking reservations with Microsoft Excel, and managing spreadsheets throughout shifts
• Transitioned to Night Audit, which consists of closing accounts, balancing hotel revenue, and utilizing processing system to pull and manage reservations made from third party websites
• Count and file receipts from food and beverage, and banquets

• Provide excellent customer service and support to guests staying at the resort
• Duties include greeting guests, answering questions regarding resort and the surrounding community
• Problem solving and dispute resolution
• Scheduling services such as transportation, events, and sporting activities
• Coordinating with Front Desk to ensure optimal stay for the guests