Michael Zabala
Amazon
Sacramento,CA
2
Languages
5
years of professional experience
Reliable and customer-focused worker with heavy experience in fast-paced retail and logistics settings. Proven track record of handling high-volume daily tasks, keeping strict accuracy under pressure, and providing top-tier customer service
Work History
Delivery Driver
2 Years 3 Months- Provided daily customer service on delivery routes, interacting professionally with the public.
- Managed daily safety reports and vehicle inspection compliance with close attention to detail.
- Used handheld tracking devices to accurately log, scan, and process packages under strict time windows
Retail Sales Associate
9 Months- Handled inventory counts, stock rotation, and product sorting with high numerical accuracy.
- Processed incoming freight shipments and verified manifests, demonstrating strong adherence to internal audit controls.
- Assisted customers across multiple departments (Produce, Bakery, and Retail Sales), addressing inquiries and ensuring a welcoming environment.
Retail Stock Associate
7 Months- Conducted systematic inventory management, organizing and rotating items to maintain strict quality control standards.
- Executed merchandise presentation, shelf labeling, and clean aisle maintenance to ensure a polished public-facing environment.
- Unloaded and received freight shipments, verifying product quantities against shipping documents with precision.
Education
High School Diploma
Associate of Science - Business Administration And Management
Skills
Customer Service: Client relations
professional communication
and conflict resolution.
Accuracy & Organization: Strict safety and compliance protocol adherence
inventory management
and multi-tasking.
Technical & Operations: Handheld tracking device navigation
digital scanning systems
and fast-paced workflow management.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Driver
Amazon
05.2024 - CurrentRead More
Retail Sales Associate
Sam's Club
08.2023 - 05.2024Read More
Retail Stock Associate
Walmart
06.2021 - 01.2022Read More
Sacramento City College
Associate of Science from Business Administration And Management
Read More
Southwest High
High School Diploma
Read More