Self-development, Insatiable appetite for success and knowledge, Building relationships, Leadership, Optimism, Fitness and nutrition
Michael Zakikhani
Jacksonville,FL
Summary
Dynamic marketing professional with 5 years of experience and a Bachelor's degree in Business Management. Proven track record in relationship building, exceptional resilience, and effective communication skills. Meticulous attention to detail supports the delivery of high-quality work. Committed to fostering a positive work environment and enhancing team collaboration. Passionate about supporting colleagues and driving success through integrity, kindness, and efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
E-Commerce Small Business Owner
Independent Self Employment-Remote
05.2021 - 06.2022
- Oversaw the procurement and sales of goods through third-party online platforms
- Managed customer service operations, ensuring prompt issue resolution and maintaining high levels of customer satisfaction
- Facilitated the procurement of new inventory and take responsibility for purchasing and maintaining shipping supplies.
E-Commerce Marketing Manager
Haze Direct, LLC.
01.2017 - 12.2019
- Spearheaded the redevelopment of online sales at Haze Direct, resulting in an 80% increase in sales within nine months
- Identified the need for improved organization in online sales for Haze Direct, LLC
- Led the E-Commerce vendor marketing team and served as the primary point of contact for all marketing-related e-commerce activities, while providing exceptional customer service
- Managed Search Engine Optimization (SEO) initiatives across multiple platforms to enhance online visibility
- Consistently generated leads and scheduled daily social media posts to promote the company and engage effectively with followers.
Business Analyst Administrative Assistant
Haze Direct, LLC.
01.2016 - 12.2016
- Completed a 12-month internship at Haze Direct, LLC as a Business Research Analyst
- Scheduled daily social media posts and actively engaged with customers and followers to enhance online presence
- Generated leads and conducted cold-calling initiatives to support sales efforts
- Exceeded expectations by presenting innovative ideas to marketing specialists, resulting in a promotion to E-Commerce Marketing Specialist in January 2017.
Education
Bachelor's degree in Business Administration -
University of North Florida
Jacksonville, FL04.2021
Skills
- Interpersonal Skills
- Critical thinking and problem solving
- Ability to work as team or lead team
- Effective time management
- Customer service
- Organizational skills
- Cybersecurity
- Budget management
- Business growth and retention
- Cost control and analysis
- Planning and execution
- Operations management
Certification
Google Cyber Security Certificate, Google, 10/01/24 This cybersecurity certificate program equips you with the essential skills to navigate cybersecurity threats
Awards
Dean's List Honors 2021
Interests
Timeline
E-Commerce Small Business Owner
Independent Self Employment-Remote
05.2021 - 06.2022
E-Commerce Marketing Manager
Haze Direct, LLC.
01.2017 - 12.2019
Business Analyst Administrative Assistant
Haze Direct, LLC.
01.2016 - 12.2016
Bachelor's degree in Business Administration -
University of North Florida
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