Self-development, Insatiable appetite for success and knowledge, Building relationships, Leadership, Optimism, Fitness and nutrition
Hi, I’m
Michael Zakikhani
Business Analyst
Jacksonville,FL
"Out of the hottest fire comes the strongest steel."
Chinese Proverb
Summary
Dynamic business analyst with 5 years of marketing experience and a Bachelor's degree in Business Administration. Proven track record in relationship building, exceptional resilience, and effective communication skills. Meticulous attention to detail supports the delivery of high-quality work. Committed to fostering a positive work environment and enhancing team collaboration. Passionate about supporting colleagues and driving success through integrity, kindness, and efficiency.
Overview
6
years of professional experience
1
Certification
5
years of post-secondary education
Work History
Independent Self EmploymentRemote
E-Commerce Small Business Owner
05.2021 - 06.2022
Job overview
- Oversaw procurement and sales of goods through third-party online platforms
- Managed approximately 20 sales and shipments per day from customers
- Managed customer service operations, ensuring prompt issue resolution and maintaining high levels of customer satisfaction
- Facilitated procurement of new inventory and take responsibility for purchasing and maintaining shipping supplies.
Haze Direct, LLC.Jacksonville, FL
E-Commerce Marketing Manager
01.2017 - 12.2019
Job overview
- Spearheaded redevelopment of online sales at Haze Direct, resulting in 80% increase in sales within nine months
- Identified need for improved organization in online sales for Haze Direct, LLC
- Led E-Commerce vendor marketing team and served as primary point of contact for all marketing-related e-commerce activities, while providing exceptional customer service
- Managed Search Engine Optimization (SEO) initiatives across multiple platforms to enhance online visibility
- Consistently generated leads and scheduled daily social media posts to promote company and engage effectively with followers.
Haze Direct, LLC.Jacksonville, FL
Business Analyst Administrative Assistant
01.2016 - 12.2016
Job overview
- Completed 12-month internship at Haze Direct, LLC as Business Research Analyst
- Scheduled daily social media posts and actively engaged with customers and followers to enhance online presence
- Generated leads and conducted cold-calling initiatives to support sales efforts
- Exceeded expectations by presenting innovative ideas to marketing specialists, resulting in promotion to E-Commerce Marketing Specialist in January 2017.
Education
University of North FloridaJacksonville, FL
Bachelor's degree in Business Administration from Business Management
08.2016 - 05.2021
Certification
Google Cyber Security Certificate, Google, 10/01/24 This cybersecurity certificate program equips you with the essential skills to navigate cybersecurity threats
Skills
- Interpersonal Skills
- Critical thinking and problem solving
- Ability to work as team or lead team
- Effective time management
- Customer Service
- Organizational skills
- Cybersecurity
- Budget management
- Business growth and retention
- Cost control and analysis
- Planning and execution
- Operations management
Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time off401k matchAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Timeline
E-Commerce Small Business Owner
Independent Self Employment
05.2021 - 06.2022
E-Commerce Marketing Manager
Haze Direct, LLC.
01.2017 - 12.2019
University of North Florida
Bachelor's degree in Business Administration from Business Management
08.2016 - 05.2021
Business Analyst Administrative Assistant
Haze Direct, LLC.
01.2016 - 12.2016
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