Michael Zalesky
Director
Greensboro,NC
Summary
Resourceful Project Manager working across departments and throughout hierarchy. Collaborative leader with compassion to assemble an engaged, empowered team. Self-starter. Problem solver. Positive attitude.
Overview
37
37
years of professional experience
Work History
North American Regional Dealer Network Director
Volkswagen Of America
01.2018 - Current
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated leadership skills in managing projects from concept to completion.
Fixed Operations Manager, Field Role
Volkswagen of America
01.2015 - 01.2018
- Interacted between retail center owners, management , service technicians, advisors, and customers for optimal utilization of resources, maximizing customer satisfaction.
- Assisted in recruiting, hiring and training of retailers team members.
- Identified and evaluated new technologies and targeted marketing to improve and optimize marketing efforts.
Fixed Operations Director, Finance & Inventory Manager
Premier Chevrolet, Buick, GMC
01.2012 - 01.2015
- Educated, negotiated and finalized profitable contracts for new and used car customers in a hetic environment.
- Directed Fixed Operations- driving service excellence, implementation of new programs and attainment of sales objectives and profitability in alignment with budget.
- Planned out an entire facility move, occurring over a weekend, to minimize customer and employee inconvenience.
Field Zone Manager
General Motors
01.2011 - 01.2012
- Managed senior-level personnel working in customer service, vendor relations and sales capacities.
- Onboarded new OEM employees, performed performance reviews and appraisals.
- Brought industry trends into a stagnant organization.
Field Representative- Sales, Service, Parts
General Motors
01.1999 - 01.2011
- Consulted with business owners and executive managers to drive superior customer (and employee) satisfaction.
- Grew district sales to best ever records, while maintaining CSI metrics.
- Provided product improvement reporting to engineers.
Auto Technician, Service Manager, Self-employed
Various
01.1987 - 01.1999
Education
Master's of Science Degree - Project Management
Liberty University
Lynchburg, VA12.2022
Bachelor of Arts - Marketing and Human Resources
Temple University
Philadelphia, PA12.1994
Associate of Applied Science - GM Automotive Repair
Camden College
Blackwood, NJ12.1989
Skills
- Planning and Coordination
- Strategic/ Tactical/ Creative Thinking
- Employee Motivation
- Passion for Directing Teams
- Entrepreneurial Spirit/ Revenue Growth
- Business Forecasting
Timeline
North American Regional Dealer Network Director
Volkswagen Of America
01.2018 - Current
Fixed Operations Manager, Field Role
Volkswagen of America
01.2015 - 01.2018
Fixed Operations Director, Finance & Inventory Manager
Premier Chevrolet, Buick, GMC
01.2012 - 01.2015
Field Zone Manager
General Motors
01.2011 - 01.2012
Field Representative- Sales, Service, Parts
General Motors
01.1999 - 01.2011
Auto Technician, Service Manager, Self-employed
Various
01.1987 - 01.1999
Master's of Science Degree - Project Management
Liberty University
Bachelor of Arts - Marketing and Human Resources
Temple University
Associate of Applied Science - GM Automotive Repair
Camden College
Similar Profiles
ASEILA ALJAHMIASEILA ALJAHMI
Workforce Analyst at Volkswagen of AmericaWorkforce Analyst at Volkswagen of America
Jeffrey LearJeffrey Lear
Director, Product & Strategy at Volkswagen of America, IncDirector, Product & Strategy at Volkswagen of America, Inc
Meghan KoikeMeghan Koike
Digital Operations Supervisor at Volkswagen of America, Inc.Digital Operations Supervisor at Volkswagen of America, Inc.
Patrick CollinsPatrick Collins
Scrum Master/Project Manager at CGI Inc.Scrum Master/Project Manager at CGI Inc.
Selwyn DavisSelwyn Davis
Residential Assistant at North Carolina Central University, NCCUResidential Assistant at North Carolina Central University, NCCU