Michael Zavala
Los Angeles,CA
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Cashier
Northgate Gonzalez Markets
01.2024 - Current
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Earned a performance-based raise for excellent work
- Recognized for perfect punctuality and drawer accuracy
- Provide bilingual service to a diverse customer base
- Handle daily cash transactions quickly and precisely
Education
BBA - Finance
California State University, Los Angeles
Los Angeles, CA06-2027
High School Diploma -
Diego Rivera Learning Complex
6100 S Central Ave, Los Angeles, CA 9000106-2023
Skills
- Drawer balancing
- Returns processing
- Cleaning and sanitizing
- Point of sale proficiency
- Customer service
- Cash handling
- Cash drawer balancing
- Data entry
- Team collaboration
- Refunds and exchanges
- Microsoft Excel, OneDrive, Visio
- Scrum (Basic Understanding)
- ID verification
- Basic math
- Microsoft office
Languages
Spanish
Full Professional
Timeline
Cashier
Northgate Gonzalez Markets
01.2024 - Current
BBA - Finance
California State University, Los Angeles
High School Diploma -
Diego Rivera Learning Complex
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