Michael Ziniti
Steep Falls,ME
Summary
Dedicated and organized assistant manager with strong experience in daily gym operations, including staff supervision, inventory ordering, and maintaining a clean, welcoming environment. Skilled at overseeing cleaning schedules, ensuring equipment maintenance, and supporting team performance to meet company standards. Focused on delivering excellent customer service and creating a positive experience for all members.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Planet Fitness
South Portland, ME
02.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored orders and deposit records, increasing accuracy, and reducing discrepancies.
Manager
High Desert Equestrian Center
Twin Falls, ID
06.2022 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Education
Secondary Education - History
Idaho State University
Pocatello, IDSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Organization
Accomplishments
Recognized twice for achieving the highest number of monthly membership upgrades across all locations in the franchise.
Timeline
Assistant Manager
Planet Fitness
02.2025 - Current
Manager
High Desert Equestrian Center
06.2022 - 09.2024
Secondary Education - History
Idaho State University