Michael Zuniga
Joliet,IL
Summary
Dynamic Team Lead with a strong focus on coaching, mentoring, and enhancing customer experiences. Proven ability to streamline operations and drive team motivation, contributing to significant process improvements.
Overview
12
12
years of professional experience
Work History
Team Lead
Walmart
21000 Western Ave, Olympia Fields, IL 60461
07.2022 - Current
- Assisted team members in daily operations and task execution.
- Learned and applied safety protocols to ensure workplace compliance.
- Supported project coordination by organizing team meetings and schedules.
- Adapted quickly to new tools and systems for efficient workflow management.
- Contributed to process improvement discussions, identifying areas for efficiency.
- Provided assistance in training new staff on core responsibilities and tasks.
- Maintained accurate documentation of daily activities and project updates.
Manager
Pete's Fresh Market
Chicago, IL
03.2014 - 07.2022
- Led daily operations, ensuring compliance with health and safety regulations.
- Streamlined inventory management processes, reducing waste and improving product availability.
- Mentored team members on customer service best practices to enhance guest experiences.
- Analyzed sales trends to inform staffing decisions and optimize labor costs.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
High School Diploma -
Bloom Trail High School
22331 Cottage Grove Ave, Sauk Village, IL 6041106-2012
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Employee training
- Team motivation
- Goal setting
Timeline
Team Lead
Walmart
07.2022 - Current
Manager
Pete's Fresh Market
03.2014 - 07.2022
High School Diploma -
Bloom Trail High School