Michaela Aycock
Carlsbad,NM
Summary
Dynamic and detail-oriented professional with experience at Albertsons Market as a Cake Decorator, excelling in customer service and intricate design under tight deadlines. Proven ability to train staff and enhance team collaboration, while maintaining a clean workspace. Strong communication skills and a commitment to continuous learning drive my success in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cake Decorator
Albertsons Market
Carlsbad, NM
10.2024 - Current
- Designed and decorated cakes for various occasions, ensuring customer satisfaction and attention to detail.
- Collaborated with team members to maintain a clean and organized workspace, enhancing efficiency.
- Trained new staff on decoration techniques and safety protocols, fostering a collaborative team environment.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Processed customer orders and payment transactions.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
Receptionist
Kingdom Elite
Carlsbad, NM
05.2020 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling for appointments and meetings to optimize office productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Intern
City of Carlsbad Municipal Court
Carlsbad, NM
07.2023 - 01.2024
- Assisted in managing court schedules and case files to optimize efficiency.
- Implemented improvements in filing systems to increase accessibility of case information.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
High School Diploma -
Carlsbad High School
Carlsbad, NM05.2024
Skills
- Basic mathematics
- Clear communication
- Customer service
- Attention to detail
- Reliable and responsible
- Hospitality and accommodation
- Continuous learning and adaptation
Timeline
Cake Decorator
Albertsons Market
10.2024 - Current
Intern
City of Carlsbad Municipal Court
07.2023 - 01.2024
Receptionist
Kingdom Elite
05.2020 - Current
High School Diploma -
Carlsbad High School